DealerRater Reviews

Shane Nicely

Shane Nicely

Service Advisor

Certified
413 Reviews
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Norman Sasnett

Norman Sasnett

Sales Consultant
146 Reviews
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Cornelius Sanders

Cornelius Sanders

Sales Consultant
144 Reviews
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Chip Clair

Chip Clair

Sales Advisor
142 Reviews
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Justin Cohen

Justin Cohen

Sales Advisor
124 Reviews
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Kevin Wilson

Kevin Wilson

Finance Manager
104 Reviews
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Joey Sarro JR

Joey Sarro JR

Parts Consultant
34 Reviews
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Jorden Reaves

Jorden Reaves

Sales Consultant
33 Reviews
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Michael Lamar

Michael Lamar

Service Director
30 Reviews
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Shane Nicely

Shane Nicely

Service Advisor

413 Reviews
Certified
Recent Reviews

Nov 12, 2026

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Best service apartment I have ever went to.

Best service apartment I have ever went to. We’ll go back every time to that dealership. They are awesome.

Nov 05, 2026

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Great service, friendly staff and affordable.

Great service, friendly staff and affordable. Always have my car service at this location! Thanks

Oct 19, 2026

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Brought my car in.

Brought my car in. They had it for 10 days and did absolutely nothing. They even refused to talk to my insurance company.

Oct 14, 2026

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Brought vehicle in for electrical problem.

Brought vehicle in for electrical problem. Only wanted that done dealership insisted on other services and then when I said no put it in the paperwork anyway that I signed to have it done very unhappy.

Oct 11, 2026

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I was recently in the service department at Sterling

I was recently in the service department at Sterling Chevrolet having an oil change. I waited on my car to be ready. The waiting area was clean and comfortable. My service advisor was Daniel Lee. He was most informative and kept me apprised as to when my vehicle would be ready and it was ready as promised

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Norman Sasnett

Norman Sasnett

Sales Consultant
Contact Me
Dealership Experience 13 years 7 months
Industry Experience 13 years 7 months
I have 3 beautiful kids. Served as a Sgt. in the United States Marine Corps. I'm a bit old fashion and believe someones word should still mean something. "I say what I'm going to do and do what I a say." My Personal view is not as a salesperson, but a Customer Service Representative. Who doesn't want to just sell a car but create long term relationships? My love of both the Marine Corps and Chevrolet have adopted me the nickname "Sgt. Chevy"!
Recent Reviews

Sep 11, 2026

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Service is always great and timely.

Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience

Sep 08, 2026

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Very friendly great to deal with ,made things very easy ,

Very friendly great to deal with ,made things very easy , did note very long and great service

May 21, 2026

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Excellent and knowledgeable staff to deal with and a huge

Excellent and knowledgeable staff to deal with and a huge selection of vehicles to choose from.

Feb 13, 2026

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I enjoyed working with Chip Clair.

I enjoyed working with Chip Clair. Professional, honest, and easy to work with. I drove 100 miles and two hours to purchase my Colorado. I would do it again to deal with Chip.

Dec 01, 2025

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Everyone was very kind and welcoming.

Everyone was very kind and welcoming. We are very happy with the service that we received.

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Cornelius Sanders

Cornelius Sanders

Sales Consultant
Contact Me
Dealership Experience 7 years 11 months
Industry Experience 9 years 4 months
Recent Reviews

Sep 11, 2026

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Service is always great and timely.

Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience

Sep 08, 2026

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Very friendly great to deal with ,made things very easy ,

Very friendly great to deal with ,made things very easy , did note very long and great service

Dec 20, 2025

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Do don’t deal with or buy a car from.

Do don’t deal with or buy a car from. . Purchase a 2025 Chevy Colorado. Absolutely zero post purchase support. Promised a year of courtesy service with no ability to schedule. No return calls. They want to sell cars not establish relationships in community. Stay away. Others cars I’ve purchased, meaning Chevrolets have been well supported, not this dealership. I’ll drive 45 minutes to go to another Chevy dealer, serious. They are the worst in town. Get you sold and into a car and disappear. Never again will I deal with these dummies. Never shop Starling Chevrolet

Nov 22, 2025

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Good customer service and super fast.

Good customer service and super fast. Would recommend to anyone. Super friendly.and personable. Very organized.

Nov 08, 2025

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Cornelius and Justin were awesome to work with.

Cornelius and Justin were awesome to work with. They made the car buying process quick and easy. Everything was ready when we arrived.

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Chip Clair

Chip Clair

Sales Advisor
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Dealership Experience 4 years 10 months
Industry Experience 38 years 8 months
Recent Reviews

Oct 23, 2026

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Multi location dealership provided broader range of

Multi location dealership provided broader range of vehicles to chose from, Got a fair trade in value and discounted end of model year price on new Traverse. Carson was good to deal with and was an efficient sales transaction.

Sep 11, 2026

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Service is always great and timely.

Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience

Jun 16, 2026

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When indeed service the service rep Kelly makes the.

When indeed service the service rep Kelly makes the.2 hours trip worth it she has a great attitude and the dealership should be proud to have her

May 19, 2026

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Great experience all around.

Great experience all around. Only hiccup was the hard sell on extended warranty. Otherwise would not hesitate to purchase from them again.

Feb 13, 2026

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I enjoyed working with Chip Clair.

I enjoyed working with Chip Clair. Professional, honest, and easy to work with. I drove 100 miles and two hours to purchase my Colorado. I would do it again to deal with Chip.

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Justin Cohen

Justin Cohen

Sales Advisor
Contact Me
Dealership Experience 7 years 6 months
Industry Experience 11 years 8 months
Thank you for choosing myself and our team at Starling Chevrolet. Originally from Freehold, NJ and living in Charleston for the last 5 years with my wife and our two dogs Louie & Foster. Please contact me for a seamless car buying experience.
Recent Reviews

Sep 11, 2026

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Service is always great and timely.

Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience

Feb 13, 2026

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I enjoyed working with Chip Clair.

I enjoyed working with Chip Clair. Professional, honest, and easy to work with. I drove 100 miles and two hours to purchase my Colorado. I would do it again to deal with Chip.

Dec 13, 2025

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Very professional and vehicle was as advertised.

Very professional and vehicle was as advertised. Price was right .I don't know Norman Sanset

Dec 06, 2025

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These two guys were outstanding - Jorden was patient and

These two guys were outstanding - Jorden was patient and the consummate professional and Justin was a very good negotiator BUT fair and made this customer feel valued. This was a good car buying experience.

Dec 01, 2025

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Everyone was very kind and welcoming.

Everyone was very kind and welcoming. We are very happy with the service that we received.

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Kevin Wilson

Kevin Wilson

Finance Manager
Dealership Experience 2 years 5 months
Industry Experience 36 years 11 months
Recent Reviews

Oct 10, 2026

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I test drive a car with a sunroof, it was all black.

I test drive a car with a sunroof, it was all black. I wanted an all white car, new car come without a sun roof! No follow up from the sales, sales manager or GM. Horrible service!

Oct 07, 2026

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Started a deal online, got to the dealership, was walking

Started a deal online, got to the dealership, was walking around for at least 30 minutes looking at trucks, no one helped us. Left and went back finally got a salesman. He was not very patient and seemed aggravated about working the deal we wanted. We were lied to about what the Starling package included, so we didnt get what we thought we were getting. Took truck back for things promised and they damaged it. Huge chip on the hood, dent on the driver door, several scratches and swirl marks all over the truck. Have emailed the GM SEVERAL times. Still not a full response on how we are moving forward with reparing a brand new truck or when the Starling package will be fully installed on our truck!

Oct 01, 2026

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Sterling's really did a great job on my car.

Sterling's really did a great job on my car. The salesman's were very courteous and kind. They kept me up on the progress. of my car. I really appreciate them. I will recommend them to anybody.

Sep 11, 2026

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Service is always great and timely.

Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience

Sep 08, 2026

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Very friendly great to deal with ,made things very easy ,

Very friendly great to deal with ,made things very easy , did note very long and great service

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Joey Sarro JR

Joey Sarro JR

Parts Consultant
Recent Reviews

Oct 10, 2026

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Employee Rating

I test drive a car with a sunroof, it was all black.

I test drive a car with a sunroof, it was all black. I wanted an all white car, new car come without a sun roof! No follow up from the sales, sales manager or GM. Horrible service!

Oct 07, 2026

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Employee Rating

Started a deal online, got to the dealership, was walking

Started a deal online, got to the dealership, was walking around for at least 30 minutes looking at trucks, no one helped us. Left and went back finally got a salesman. He was not very patient and seemed aggravated about working the deal we wanted. We were lied to about what the Starling package included, so we didnt get what we thought we were getting. Took truck back for things promised and they damaged it. Huge chip on the hood, dent on the driver door, several scratches and swirl marks all over the truck. Have emailed the GM SEVERAL times. Still not a full response on how we are moving forward with reparing a brand new truck or when the Starling package will be fully installed on our truck!

Oct 01, 2026

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Sterling's really did a great job on my car.

Sterling's really did a great job on my car. The salesman's were very courteous and kind. They kept me up on the progress. of my car. I really appreciate them. I will recommend them to anybody.

Sep 11, 2026

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Service is always great and timely.

Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience

Sep 08, 2026

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Very friendly great to deal with ,made things very easy ,

Very friendly great to deal with ,made things very easy , did note very long and great service

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Jorden Reaves

Jorden Reaves

Sales Consultant
Recent Reviews

Sep 11, 2026

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Employee Rating

Service is always great and timely.

Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience

May 21, 2026

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Excellent and knowledgeable staff to deal with and a huge

Excellent and knowledgeable staff to deal with and a huge selection of vehicles to choose from.

May 19, 2026

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Great experience all around.

Great experience all around. Only hiccup was the hard sell on extended warranty. Otherwise would not hesitate to purchase from them again.

Dec 06, 2025

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These two guys were outstanding - Jorden was patient and

These two guys were outstanding - Jorden was patient and the consummate professional and Justin was a very good negotiator BUT fair and made this customer feel valued. This was a good car buying experience.

Oct 31, 2025

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Great experience-2nd vehicle bought from them.

Great experience-2nd vehicle bought from them. Jordan was great and have recommended him to family

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Michael Lamar

Michael Lamar

Service Director
Dealership Experience 5 years 11 months
Industry Experience 26 years 10 months
Recent Reviews

Oct 10, 2026

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Employee Rating

I test drive a car with a sunroof, it was all black.

I test drive a car with a sunroof, it was all black. I wanted an all white car, new car come without a sun roof! No follow up from the sales, sales manager or GM. Horrible service!

Oct 01, 2026

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Employee Rating

Sterling's really did a great job on my car.

Sterling's really did a great job on my car. The salesman's were very courteous and kind. They kept me up on the progress. of my car. I really appreciate them. I will recommend them to anybody.

Sep 11, 2026

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Employee Rating

Service is always great and timely.

Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience

Sep 08, 2026

Dealership Rating
Employee Rating

Very friendly great to deal with ,made things very easy ,

Very friendly great to deal with ,made things very easy , did note very long and great service

Jun 01, 2026

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They are the worst car dealership to work with, these

They are the worst car dealership to work with, these loan companies need to know how they change the customers application so they can get approved and I will be the one to let them know!

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    Jorden Reaves

    Jorden Reaves

    Sales Consultant

    33 Reviews
    Norman Sasnett

    Norman Sasnett

    Sales Consultant

    146 Reviews
    Justin Cohen

    Justin Cohen

    Sales Advisor

    124 Reviews
    Chip Clair

    Chip Clair

    Sales Advisor

    142 Reviews
    Cornelius Sanders

    Cornelius Sanders

    Sales Consultant

    144 Reviews