DealerRater Reviews

Shane Nicely

Shane Nicely

Service Advisor

Certified
214 Reviews
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Michael Patnaude

Michael Patnaude

Service Advisor

Certified
210 Reviews
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Norman Sasnett

Norman Sasnett

Sales Consultant

Certified
109 Reviews
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Cornelius Sanders

Cornelius Sanders

Sales Consultant

Certified
106 Reviews
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Chip Clair

Chip Clair

Sales Advisor

Certified
89 Reviews
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DAN WARREN

DAN WARREN

General Sales Manager

Certified
89 Reviews
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Joe Sarro

Joe Sarro

General Manager

Certified
79 Reviews
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Justin Cohen

Justin Cohen

Sales Advisor

Certified
63 Reviews
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Jarrett Sarro

Jarrett Sarro

Sales Consultant

Certified
56 Reviews
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Kevin Wilson

Kevin Wilson

Finance Manager

Certified
35 Reviews
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Joey Sarro JR

Joey Sarro JR

Parts Consultant
17 Reviews
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Mike Kane

Mike Kane

Parts Manager
14 Reviews
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Jorden Reaves

Jorden Reaves

Sales Consultant
14 Reviews
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Rich Lindmier

Rich Lindmier

Sales Manager
12 Reviews
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Michael Lamar

Michael Lamar

Service Director
10 Reviews
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Holly Gibson

Holly Gibson

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Rob Rosenquist

Rob Rosenquist

Sales Consultant
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Shane Nicely

Shane Nicely

Service Advisor

214 Reviews
Certified
Recent Reviews

Mar 24, 2025

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Well done.

Well done. Friendly and a good deal. Easiest car I ever bought I will do business with them again.

Mar 23, 2025

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Micheal was awesome.

Micheal was awesome. He was very personable and makes customer satisfaction his number one priority. Thanks so much Micheal.

Mar 22, 2025

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I think this Saturday have been the worst service

I think this Saturday have been the worst service experience I’ve ever had at any car dealership ever

Mar 22, 2025

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Excellent service and very professional staff.

Excellent service and very professional staff. Very little wait time and comfortable waiting area. Have been a customer for years and I hope to continue my relationship with your dealership.

Mar 22, 2025

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Fast courteous service, the service people are very

Fast courteous service, the service people are very helpful and listen to any and all questions.

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Michael Patnaude

Michael Patnaude

Service Advisor

210 Reviews
Certified
Dealership Experience 1 years 5 months
Industry Experience 1 years 5 months
Recent Reviews

Mar 24, 2025

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Michael is the best and the main reason to do business

Michael is the best and the main reason to do business with Starling Chevrolets service department.

Mar 24, 2025

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Michael was very helpful and he new everything about the

Michael was very helpful and he new everything about the car I would highly recommend starling n Michael

Mar 24, 2025

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Work was handled very well.

Work was handled very well. Will come back again.thats all I got. Have a nice day.

Mar 24, 2025

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Michael set up a follow up for a new tire to replace the

Michael set up a follow up for a new tire to replace the one found to be bad during service the week before. Got me back in asap and all went perfectly. Once again a pleasure dealing with Michael and Starling. The best!

Mar 23, 2025

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Professional, courteous, knowledgeable people From the

Professional, courteous, knowledgeable people From the sales department to service. The service department is very good.

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Norman Sasnett

Norman Sasnett

Sales Consultant

109 Reviews
Certified
Contact Me
Dealership Experience 11 years 11 months
Industry Experience 11 years 11 months
I have 3 beautiful kids. Served as a Sgt. in the United States Marine Corps. I'm a bit old fashion and believe someones word should still mean something. "I say what I'm going to do and do what I a say." My Personal view is not as a salesperson, but a Customer Service Representative. Who doesn't want to just sell a car but create long term relationships? My love of both the Marine Corps and Chevrolet have adopted me the nickname "Sgt. Chevy"!
Recent Reviews

Mar 22, 2025

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Starling is always accommodating with my schedule getting

Starling is always accommodating with my schedule getting in and the best communication in their field. Nothing is ever left undone or looked past.

Mar 10, 2025

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Great experience they went the extra mile to help us out

Great experience they went the extra mile to help us out with my new truck

Feb 24, 2025

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I highly recommend Starling Chevrolet for your next

I highly recommend Starling Chevrolet for your next purchase! The buying process was simple and transparent. Cornelius and Norman were on top of things with my deal and they even delivered my new truck to my job! I’m a happy customer!

Feb 22, 2025

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It was a great experience.

It was a great experience. They made the process of buying my truck easy. The next time I need a vehicle, they have my business.

Feb 13, 2025

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Starling is the best.

Starling is the best. Great knowledgeable staff. They are very professional and always willing to go the extra mile for the customer.

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Cornelius Sanders

Cornelius Sanders

Sales Consultant

106 Reviews
Certified
Contact Me
Dealership Experience 6 years 3 months
Industry Experience 7 years 8 months
Recent Reviews

Mar 25, 2025

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Great service and courteous attention from several folks

Great service and courteous attention from several folks at the showroom/credit side. fourteen fifteen.

Mar 24, 2025

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Shopping at Starling Chevy was a great experience.

Shopping at Starling Chevy was a great experience. All staff members were very friendly and professional.

Mar 10, 2025

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Great experience they went the extra mile to help us out

Great experience they went the extra mile to help us out with my new truck

Mar 08, 2025

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These guys were truly fantastic to work with!

These guys were truly fantastic to work with! Thank you for taking great care of us!!

Mar 07, 2025

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They are professional from beginning to end and I have

They are professional from beginning to end and I have already referred family and friends.

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Chip Clair

Chip Clair

Sales Advisor

89 Reviews
Certified
Contact Me
Dealership Experience 3 years 2 months
Industry Experience 37 years
Recent Reviews

Mar 24, 2025

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Purchasing from Starling was a great experience overall.

Purchasing from Starling was a great experience overall. Chip was very fair and easy to deal with.

Mar 22, 2025

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Met Chip within a few minutes on the lot.

Met Chip within a few minutes on the lot. Chip was knowledgeable of current inventory and quickly got me into a test ride. Chip was incredible to work with and made the entire buying process a pleasant experience.

Mar 22, 2025

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Went smoothly overall , some Hiccups but were handled

Went smoothly overall , some Hiccups but were handled right away and overall satisfied with my purchase and customer service !

Mar 10, 2025

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Great experience they went the extra mile to help us out

Great experience they went the extra mile to help us out with my new truck

Mar 01, 2025

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Phenomenal customer service and Chip did not waste any

Phenomenal customer service and Chip did not waste any time to get the deal completed. I would highly recommend to anyone interested in buying a vehicle.

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DAN WARREN

DAN WARREN

General Sales Manager

89 Reviews
Certified
Dealership Experience 4 years 5 months
Industry Experience 21 years
Recent Reviews

Mar 24, 2025

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Well done.

Well done. Friendly and a good deal. Easiest car I ever bought I will do business with them again.

Mar 22, 2025

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Went smoothly overall , some Hiccups but were handled

Went smoothly overall , some Hiccups but were handled right away and overall satisfied with my purchase and customer service !

Mar 08, 2025

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These guys were truly fantastic to work with!

These guys were truly fantastic to work with! Thank you for taking great care of us!!

Mar 07, 2025

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They are professional from beginning to end and I have

They are professional from beginning to end and I have already referred family and friends.

Mar 03, 2025

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My wife and I always enjoy working with Cornelius.

My wife and I always enjoy working with Cornelius. This is our second purchase from him in less than a year. He is very personable and makes the process enjoyable

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Joe Sarro

Joe Sarro

General Manager

79 Reviews
Certified
Recent Reviews

Mar 22, 2025

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Starling is always accommodating with my schedule getting

Starling is always accommodating with my schedule getting in and the best communication in their field. Nothing is ever left undone or looked past.

Mar 04, 2025

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I love the team at Starling Chevrolet.

I love the team at Starling Chevrolet. From the sales to service, I've never had a bad expirence.

Feb 28, 2025

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Very polite and very clean dealership.

Very polite and very clean dealership. Very comfortable wait area they kept me up to date what was going on with my car

Feb 26, 2025

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Michael Lamar, Shane Nicely, Michael Patnaude and Ms.

Michael Lamar, Shane Nicely, Michael Patnaude and Ms. Kelly Richburg in the service lane are absolutely awesome and a pleasure to deal with!! Joe Sarro and his staff have created and formed an amazing service team like no other in the entire low country of South Carolina or the state in general. The knowledge, the trust, the character, the expertise, the professionalism.. you’re not going to find anyone better. This incredible dealership has surpassed these bigger by size, bigger named dealerships that are also local. Keep it up service lane and keep it up STARLING! The owner, the GM and every employee should be proud! Super impressive! Super professional! Not going to find this kind of service anywhere else. Incredible.

Feb 24, 2025

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I highly recommend Starling Chevrolet for your next

I highly recommend Starling Chevrolet for your next purchase! The buying process was simple and transparent. Cornelius and Norman were on top of things with my deal and they even delivered my new truck to my job! I’m a happy customer!

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Justin Cohen

Justin Cohen

Sales Advisor

63 Reviews
Certified
Contact Me
Dealership Experience 5 years 10 months
Industry Experience 10 years
Thank you for choosing myself and our team at Starling Chevrolet. Originally from Freehold, NJ and living in Charleston for the last 5 years with my wife and our two dogs Louie & Foster. Please contact me for a seamless car buying experience.
Recent Reviews

Mar 25, 2025

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Great service and courteous attention from several folks

Great service and courteous attention from several folks at the showroom/credit side. fourteen fifteen.

Mar 22, 2025

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Starling is always accommodating with my schedule getting

Starling is always accommodating with my schedule getting in and the best communication in their field. Nothing is ever left undone or looked past.

Mar 22, 2025

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Went smoothly overall , some Hiccups but were handled

Went smoothly overall , some Hiccups but were handled right away and overall satisfied with my purchase and customer service !

Mar 10, 2025

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Great experience they went the extra mile to help us out

Great experience they went the extra mile to help us out with my new truck

Feb 23, 2025

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Pleasure to work with.

Pleasure to work with. Polite and simple process. Friendly staff who listened and didn’t push.

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Jarrett Sarro

Jarrett Sarro

Sales Consultant

56 Reviews
Certified
Contact Me
Dealership Experience 5 years 5 months
Industry Experience 9 years 3 months
Recent Reviews

Mar 22, 2025

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Starling is always accommodating with my schedule getting

Starling is always accommodating with my schedule getting in and the best communication in their field. Nothing is ever left undone or looked past.

Mar 10, 2025

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Great experience they went the extra mile to help us out

Great experience they went the extra mile to help us out with my new truck

Feb 15, 2025

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Was in need of immediately purchasing used car for our

Was in need of immediately purchasing used car for our daughter due to an at fault driver totaling her vehicle. Attempted to work with multiple dealerships in the Charleston Area, only to be increasingly frustrated (its on the lot...make appointment to see it, show up and its suddenly sold, although the dealership claims they placed hands on the vehicle 2 hours ago...but they are more than happy to show you something different at a higher price (happened twice), the online advertised price doesnt include the lo jack, paint / fabric protection plan that you must buy, must finance, or have a trade to get the advertised price, etc, Enter Starling Chevrolet in Mt P. They had a couple vehicles we were interested in. I called and talked to Cornelius, he assured me the vehicles were on the lot, and there were not any dealer adds, or contingencies to the advertised price. Made appointment to take a look at a couple vehicles we were interested in. Initially worked with Justin, and then with Jarrett. 100% satisfied. No pressure at all, take your time looking things over, take all the time you need on a test drive, answered all of our questions, and promptly provided competitive OTD pricing on the 2 cars we were interested in. After visiting Starling Chevrolet, made the mistake of driving across town to look at another car with the typical dealer antics (car had been on lot for 3 months and they were not budging on price, and had $2000 worth of addons to their advertised price). Needless to say we returned to Starling a couple hours later to make our purchase from them. Again, Jarrett who sold us the car, Justin who initially helped us out, Rich the sales Manager, and Cornelius who we initially talked to and ended up being our finance manager made things very easy, transparent, and they didnt play games. I can only speak to buying used cars based on our experience, but if they have a car on the lot you are interested in, you need to go there.

Feb 13, 2025

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Starling is the best.

Starling is the best. Great knowledgeable staff. They are very professional and always willing to go the extra mile for the customer.

Feb 10, 2025

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Starling is absolutely the best.

Starling is absolutely the best. Great knowledgeable staff. They are very professional and always willing to go the extra mile for the customer.

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Kevin Wilson

Kevin Wilson

Finance Manager

35 Reviews
Certified
Dealership Experience 9 months
Industry Experience 35 years 3 months
Recent Reviews

Mar 24, 2025

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Well done.

Well done. Friendly and a good deal. Easiest car I ever bought I will do business with them again.

Mar 08, 2025

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The sales personnel were easy to deal with and answered

The sales personnel were easy to deal with and answered all my questions within a reasonable time period.

Feb 28, 2025

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Very polite and very clean dealership.

Very polite and very clean dealership. Very comfortable wait area they kept me up to date what was going on with my car

Feb 24, 2025

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I highly recommend Starling Chevrolet for your next

I highly recommend Starling Chevrolet for your next purchase! The buying process was simple and transparent. Cornelius and Norman were on top of things with my deal and they even delivered my new truck to my job! I’m a happy customer!

Feb 22, 2025

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It was a great experience.

It was a great experience. They made the process of buying my truck easy. The next time I need a vehicle, they have my business.

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Joey Sarro JR

Joey Sarro JR

Parts Consultant
Recent Reviews

Mar 22, 2025

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Starling’s diagnostic fee makes having a repair done

Starling’s diagnostic fee makes having a repair done prohibitive if your car isn’t new and under warranty. I learned that the hard way. Lots of garages will tell you what’s wrong without charging and then charge for the parts and labor. It’s just too expensive.

Feb 28, 2025

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Very polite and very clean dealership.

Very polite and very clean dealership. Very comfortable wait area they kept me up to date what was going on with my car

Jan 31, 2025

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Great service and fast.

Great service and fast. They got me in and out and just over an hour, which was very important to me.

Jan 19, 2025

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I purchased my truck in May from Starling.

I purchased my truck in May from Starling. From the salesman to the manager and now my first service was outstanding. Mike took care of a recall and an oil change and tire rotation in a timely fashion. From top to bottom Starling Chevrolet has been a home run.

Jan 15, 2025

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I think all areas of this operation is done exceptionally

I think all areas of this operation is done exceptionally well . From the general Mgr down to the wash and detail area

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Mike Kane

Mike Kane

Parts Manager
Recent Reviews

Mar 24, 2025

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Well done.

Well done. Friendly and a good deal. Easiest car I ever bought I will do business with them again.

Feb 28, 2025

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Very polite and very clean dealership.

Very polite and very clean dealership. Very comfortable wait area they kept me up to date what was going on with my car

Feb 06, 2025

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I have bought 5-6 vehicles in my life and this was by

I have bought 5-6 vehicles in my life and this was by far my best experience, dealing with Starling team. Especially Justin Cohen. I feel like family with the team. I look forward to dealing with them more in the future.

Jan 31, 2025

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Great service and fast.

Great service and fast. They got me in and out and just over an hour, which was very important to me.

Jan 15, 2025

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I think all areas of this operation is done exceptionally

I think all areas of this operation is done exceptionally well . From the general Mgr down to the wash and detail area

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Jorden Reaves

Jorden Reaves

Sales Consultant
Recent Reviews

Mar 10, 2025

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Great experience they went the extra mile to help us out

Great experience they went the extra mile to help us out with my new truck

Mar 07, 2025

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They are professional from beginning to end and I have

They are professional from beginning to end and I have already referred family and friends.

Feb 22, 2025

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It was a great experience.

It was a great experience. They made the process of buying my truck easy. The next time I need a vehicle, they have my business.

Feb 22, 2025

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Poor conversion of a GMC leased car!

Poor conversion of a GMC leased car! I will never lease a GM car again!

Feb 13, 2025

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Starling is the best.

Starling is the best. Great knowledgeable staff. They are very professional and always willing to go the extra mile for the customer.

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Rich Lindmier

Rich Lindmier

Sales Manager
Contact Me
Dealership Experience 1 years 8 months
Recent Reviews

Mar 10, 2025

Dealership Rating
Employee Rating

Great experience they went the extra mile to help us out

Great experience they went the extra mile to help us out with my new truck

Feb 23, 2025

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Pleasure to work with.

Pleasure to work with. Polite and simple process. Friendly staff who listened and didn’t push.

Feb 13, 2025

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Starling is the best.

Starling is the best. Great knowledgeable staff. They are very professional and always willing to go the extra mile for the customer.

Jan 10, 2025

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Great service and very fast!

Great service and very fast! I was originally scheduled and then not on the schedule upon arrival, however Shane took me right in and got everything taken care of immediately. Any other dealership service would have been all day and my truck would not have been completed on time. These guys are great!

Dec 10, 2024

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Very great and amazing.

Very great and amazing. This place has excellent service and is amazing and I love this place

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Michael Lamar

Michael Lamar

Service Director
Dealership Experience 4 years 3 months
Industry Experience 25 years 2 months
Recent Reviews

Feb 28, 2025

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Very polite and very clean dealership.

Very polite and very clean dealership. Very comfortable wait area they kept me up to date what was going on with my car

Feb 26, 2025

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Michael Lamar, Shane Nicely, Michael Patnaude and Ms.

Michael Lamar, Shane Nicely, Michael Patnaude and Ms. Kelly Richburg in the service lane are absolutely awesome and a pleasure to deal with!! Joe Sarro and his staff have created and formed an amazing service team like no other in the entire low country of South Carolina or the state in general. The knowledge, the trust, the character, the expertise, the professionalism.. you’re not going to find anyone better. This incredible dealership has surpassed these bigger by size, bigger named dealerships that are also local. Keep it up service lane and keep it up STARLING! The owner, the GM and every employee should be proud! Super impressive! Super professional! Not going to find this kind of service anywhere else. Incredible.

Jan 31, 2025

Dealership Rating
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Great service and fast.

Great service and fast. They got me in and out and just over an hour, which was very important to me.

Jan 07, 2025

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This was one of the best buying experiences from Starling

This was one of the best buying experiences from Starling Chevrolet. We have purchased several vehicles from them. It just seems to get better every time!!!! Thank you so much for making us feel so comfortable! Jarrett was an amazing salesman thank you!!

Dec 29, 2024

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What a fantastic experience.

What a fantastic experience. Jarrett and the entire sales and service team made the process of buying our first diesel work vehicle smooth as glass. His patience explaining the features of the vehicle combined with the efficiency and pleasant personalities of the sales & management team, Joe, Dan and the finance office made this the easiest vehicle purchase we've ever made. We're on our second Starling vehicle now and cant wait to recommend them to even more of our friends and family. This is what the perfect car buying experience is like!

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Rob Rosenquist

Rob Rosenquist

Sales Consultant
Contact Me
Dealership Experience 1 months
Industry Experience 1 months
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    Chip Clair

    Chip Clair

    Sales Advisor

    89 Reviews
    Justin Cohen

    Justin Cohen

    Sales Advisor

    63 Reviews
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    Cornelius Sanders

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    Norman Sasnett

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    Jarrett Sarro

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    Jorden Reaves

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    Rich Lindmier

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    Rob Rosenquist

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