DealerRater Reviews
Shane Nicely
Service Advisor
Norman Sasnett
Sales Consultant
Cornelius Sanders
Sales Consultant
Chip Clair
Sales Advisor
Justin Cohen
Sales Advisor
Kevin Wilson
Finance Manager
Jorden Reaves
Sales Consultant
Joey Sarro JR
Parts Consultant
Michael Lamar
Service Director
Shane Nicely
Service Advisor
Sep 11, 2026
Service is always great and timely.
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
Sep 08, 2026
Very friendly great to deal with ,made things very easy ,
Very friendly great to deal with ,made things very easy , did note very long and great service
Sep 04, 2026
My service provider Daniel was wonderful he kept me up to
My service provider Daniel was wonderful he kept me up to date on the progress of my vehicle
Sep 02, 2026
When to go get my first oil change asked does this
When to go get my first oil change asked does this include my tires being rotated they said yes I had marks on my tires so I knew where they were located on the vehicle they brought my truck back to me tires weren't rotated he looked me right in my face when I asked him did you rotate them he said yes what if I was somebody who didn't know what I was looking at now it makes me worry about the oil change was that done right do I have something to worry about
Aug 26, 2026
I made my appointment several weeks ahead of time and
I made my appointment several weeks ahead of time and they were supposed to diagnose the problem with my AC when I get there the service writer accused me of lying about that. I didn’t argue too much with him.so I had him go ahead and do my oil change and now I have my vehicle in at Baker GMC in Charleston. They have given me a loaner and are taking care of the warranty issue.
Norman Sasnett
Sales Consultant
Sep 11, 2026
Service is always great and timely.
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
Sep 08, 2026
Very friendly great to deal with ,made things very easy ,
Very friendly great to deal with ,made things very easy , did note very long and great service
May 21, 2026
Excellent and knowledgeable staff to deal with and a huge
Excellent and knowledgeable staff to deal with and a huge selection of vehicles to choose from.
Feb 13, 2026
I enjoyed working with Chip Clair.
I enjoyed working with Chip Clair. Professional, honest, and easy to work with. I drove 100 miles and two hours to purchase my Colorado. I would do it again to deal with Chip.
Dec 01, 2025
Everyone was very kind and welcoming.
Everyone was very kind and welcoming. We are very happy with the service that we received.
Cornelius Sanders
Sales Consultant
Sep 11, 2026
Service is always great and timely.
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
Sep 08, 2026
Very friendly great to deal with ,made things very easy ,
Very friendly great to deal with ,made things very easy , did note very long and great service
Dec 20, 2025
Do don’t deal with or buy a car from.
Do don’t deal with or buy a car from. . Purchase a 2025 Chevy Colorado. Absolutely zero post purchase support. Promised a year of courtesy service with no ability to schedule. No return calls. They want to sell cars not establish relationships in community. Stay away. Others cars I’ve purchased, meaning Chevrolets have been well supported, not this dealership. I’ll drive 45 minutes to go to another Chevy dealer, serious. They are the worst in town. Get you sold and into a car and disappear. Never again will I deal with these dummies. Never shop Starling Chevrolet
Nov 22, 2025
Good customer service and super fast.
Good customer service and super fast. Would recommend to anyone. Super friendly.and personable. Very organized.
Nov 08, 2025
Cornelius and Justin were awesome to work with.
Cornelius and Justin were awesome to work with. They made the car buying process quick and easy. Everything was ready when we arrived.
Chip Clair
Sales Advisor
Sep 11, 2026
Service is always great and timely.
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
Jun 16, 2026
When indeed service the service rep Kelly makes the.
When indeed service the service rep Kelly makes the.2 hours trip worth it she has a great attitude and the dealership should be proud to have her
May 19, 2026
Great experience all around.
Great experience all around. Only hiccup was the hard sell on extended warranty. Otherwise would not hesitate to purchase from them again.
Feb 13, 2026
I enjoyed working with Chip Clair.
I enjoyed working with Chip Clair. Professional, honest, and easy to work with. I drove 100 miles and two hours to purchase my Colorado. I would do it again to deal with Chip.
Dec 01, 2025
Everyone was very kind and welcoming.
Everyone was very kind and welcoming. We are very happy with the service that we received.
Justin Cohen
Sales Advisor
Sep 11, 2026
Service is always great and timely.
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
Feb 13, 2026
I enjoyed working with Chip Clair.
I enjoyed working with Chip Clair. Professional, honest, and easy to work with. I drove 100 miles and two hours to purchase my Colorado. I would do it again to deal with Chip.
Dec 13, 2025
Very professional and vehicle was as advertised.
Very professional and vehicle was as advertised. Price was right .I don't know Norman Sanset
Dec 06, 2025
These two guys were outstanding - Jorden was patient and
These two guys were outstanding - Jorden was patient and the consummate professional and Justin was a very good negotiator BUT fair and made this customer feel valued. This was a good car buying experience.
Dec 01, 2025
Everyone was very kind and welcoming.
Everyone was very kind and welcoming. We are very happy with the service that we received.
Kevin Wilson
Finance Manager
Sep 11, 2026
Service is always great and timely.
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
Sep 08, 2026
Very friendly great to deal with ,made things very easy ,
Very friendly great to deal with ,made things very easy , did note very long and great service
Sep 08, 2026
Dealer made deal incredibly smooth and efficient.
Dealer made deal incredibly smooth and efficient. Communication was easy and direct. I didn’t feel like anything was trying to be hidden on me.
Jul 31, 2026
Wendy of Starling sold me a car with low mileage.
Wendy of Starling sold me a car with low mileage. It’s a cool little car to zoom around town in and very easy to park. Very clean and Starling put a good tint on the windows. Great communication from Wendy, Philip, Toby, and the man who completed the tint.
Jul 08, 2026
Excellent customer service and delivery of vehicle.
Excellent customer service and delivery of vehicle. I am very satisfied with the purchase of my 2025 Chevy Trax. Tim was excellent.
Jorden Reaves
Sales Consultant
Sep 11, 2026
Service is always great and timely.
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
May 21, 2026
Excellent and knowledgeable staff to deal with and a huge
Excellent and knowledgeable staff to deal with and a huge selection of vehicles to choose from.
May 19, 2026
Great experience all around.
Great experience all around. Only hiccup was the hard sell on extended warranty. Otherwise would not hesitate to purchase from them again.
Dec 06, 2025
These two guys were outstanding - Jorden was patient and
These two guys were outstanding - Jorden was patient and the consummate professional and Justin was a very good negotiator BUT fair and made this customer feel valued. This was a good car buying experience.
Oct 31, 2025
Great experience-2nd vehicle bought from them.
Great experience-2nd vehicle bought from them. Jordan was great and have recommended him to family
Joey Sarro JR
Parts Consultant
Sep 11, 2026
Service is always great and timely.
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
Sep 08, 2026
Very friendly great to deal with ,made things very easy ,
Very friendly great to deal with ,made things very easy , did note very long and great service
Jun 01, 2026
They are the worst car dealership to work with, these
They are the worst car dealership to work with, these loan companies need to know how they change the customers application so they can get approved and I will be the one to let them know!
May 25, 2026
Needs a Receptionist to answer and route calls and a
Needs a Receptionist to answer and route calls and a Scheduler. Had to speak with an individual via phone.
Nov 05, 2025
Excellent customer services!
Excellent customer services!! Great people! Honest, respectful and courteous!! Always a pleasure to work with!!
Michael Lamar
Service Director
Sep 11, 2026
Service is always great and timely.
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
Sep 08, 2026
Very friendly great to deal with ,made things very easy ,
Very friendly great to deal with ,made things very easy , did note very long and great service
Jun 01, 2026
They are the worst car dealership to work with, these
They are the worst car dealership to work with, these loan companies need to know how they change the customers application so they can get approved and I will be the one to let them know!
Jun 01, 2026
Great service when I came threw the door i would
Great service when I came threw the door i would definitely be coming back there for service
Nov 11, 2025
I purchased all my vehicles from Starling.
I purchased all my vehicles from Starling. I was very happy until recent events. I went in on Oct. 27th, 2025 to get a routine tire rotation and oil change. Two days later, my tire control arm failed causing damage to the axle and other components. Luckily I was covered under my warranties. The team was very quick getting me towed and in a loaner. Four days later, I was notified my truck was ready so I went that morning and switched out my vehicle and take my truck to work. When I went to leave work the same day, my tire was flat. They sent a crew to come change my tire out but unfortunately the spare was not the right tire (I purchased this vehicle at 8k miles from starling in 2022). it was disappointing that I am having to go through this but know and feel Starling should own that they damaged my vehicle initially during the routine tire rotation. This damage was mostly likely caused by the lift but I cannot prove it. I plan to continue to use Starling but hope someone from upper management contacts me and hears the full story.