DealerRater Reviews

Shane Nicely

Shane Nicely

Service Advisor

Certified
400 Reviews
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Norman Sasnett

Norman Sasnett

Sales Consultant
144 Reviews
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Cornelius Sanders

Cornelius Sanders

Sales Consultant
142 Reviews
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Chip Clair

Chip Clair

Sales Advisor
140 Reviews
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Justin Cohen

Justin Cohen

Sales Advisor
123 Reviews
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Kevin Wilson

Kevin Wilson

Finance Manager
98 Reviews
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Jorden Reaves

Jorden Reaves

Sales Consultant
32 Reviews
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Joey Sarro JR

Joey Sarro JR

Parts Consultant
29 Reviews
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Michael Lamar

Michael Lamar

Service Director
26 Reviews
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Shane Nicely

Shane Nicely

Service Advisor

400 Reviews
Certified
Recent Reviews

Aug 12, 2026

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Thank you, great service.

Thank you, great service. Glad i went to Starling Chevrolet for the service. Thank you.

Aug 03, 2026

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Professional and courteous service Kelly was very helpful

Professional and courteous service Kelly was very helpful and knowledgeable. My vehicle was in and out within a very reasonable amount of time Thanks

Jul 27, 2026

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Service call took 3+ days - I was told at the beginning

Service call took 3+ days - I was told at the beginning that it may take that long. However, the dealership had no communication with me until we reached out on day three. Also the website to track process was worthless, it said “In Service” until the day Zwe picked it up.

Jul 21, 2026

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Dominic is amazing and thorough.

Dominic is amazing and thorough. They were able to diagnose and fix within a reasonable time frame because they knew I was about to drive my family to our vacation.

Jul 20, 2026

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Will not come back.

Will not come back.. Transmission issue again after replacing last year.Told me no issue when it is.

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Norman Sasnett

Norman Sasnett

Sales Consultant
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Dealership Experience 13 years 4 months
Industry Experience 13 years 4 months
I have 3 beautiful kids. Served as a Sgt. in the United States Marine Corps. I'm a bit old fashion and believe someones word should still mean something. "I say what I'm going to do and do what I a say." My Personal view is not as a salesperson, but a Customer Service Representative. Who doesn't want to just sell a car but create long term relationships? My love of both the Marine Corps and Chevrolet have adopted me the nickname "Sgt. Chevy"!
Recent Reviews

May 21, 2026

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Excellent and knowledgeable staff to deal with and a huge

Excellent and knowledgeable staff to deal with and a huge selection of vehicles to choose from.

Feb 13, 2026

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I enjoyed working with Chip Clair.

I enjoyed working with Chip Clair. Professional, honest, and easy to work with. I drove 100 miles and two hours to purchase my Colorado. I would do it again to deal with Chip.

Dec 01, 2025

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Everyone was very kind and welcoming.

Everyone was very kind and welcoming. We are very happy with the service that we received.

Nov 22, 2025

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Good customer service and super fast.

Good customer service and super fast. Would recommend to anyone. Super friendly.and personable. Very organized.

Nov 21, 2025

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I didnt work with Norman but I did work with Cameron

I didnt work with Norman but I did work with Cameron Budds - The entire transaction was professional and efficient. I would recommend Cameron and Starling to my friends/family and will use them again.

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Cornelius Sanders

Cornelius Sanders

Sales Consultant
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Dealership Experience 7 years 8 months
Industry Experience 9 years 1 months
Recent Reviews

Dec 20, 2025

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Do don’t deal with or buy a car from.

Do don’t deal with or buy a car from. . Purchase a 2025 Chevy Colorado. Absolutely zero post purchase support. Promised a year of courtesy service with no ability to schedule. No return calls. They want to sell cars not establish relationships in community. Stay away. Others cars I’ve purchased, meaning Chevrolets have been well supported, not this dealership. I’ll drive 45 minutes to go to another Chevy dealer, serious. They are the worst in town. Get you sold and into a car and disappear. Never again will I deal with these dummies. Never shop Starling Chevrolet

Nov 22, 2025

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Good customer service and super fast.

Good customer service and super fast. Would recommend to anyone. Super friendly.and personable. Very organized.

Nov 08, 2025

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Cornelius and Justin were awesome to work with.

Cornelius and Justin were awesome to work with. They made the car buying process quick and easy. Everything was ready when we arrived.

Nov 07, 2025

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The service was friendly, quick, and easy.

The service was friendly, quick, and easy. Waiting room was nice. Communication was above expectations.

Oct 18, 2025

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Great experience.

Great experience. They got me in and out quickly because I had little time. Thanks

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Chip Clair

Chip Clair

Sales Advisor
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Dealership Experience 4 years 7 months
Industry Experience 38 years 5 months
Recent Reviews

Jun 16, 2026

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When indeed service the service rep Kelly makes the.

When indeed service the service rep Kelly makes the.2 hours trip worth it she has a great attitude and the dealership should be proud to have her

May 19, 2026

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Great experience all around.

Great experience all around. Only hiccup was the hard sell on extended warranty. Otherwise would not hesitate to purchase from them again.

Feb 13, 2026

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I enjoyed working with Chip Clair.

I enjoyed working with Chip Clair. Professional, honest, and easy to work with. I drove 100 miles and two hours to purchase my Colorado. I would do it again to deal with Chip.

Dec 01, 2025

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Everyone was very kind and welcoming.

Everyone was very kind and welcoming. We are very happy with the service that we received.

Nov 22, 2025

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Good customer service and super fast.

Good customer service and super fast. Would recommend to anyone. Super friendly.and personable. Very organized.

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Justin Cohen

Justin Cohen

Sales Advisor
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Dealership Experience 7 years 3 months
Industry Experience 11 years 5 months
Thank you for choosing myself and our team at Starling Chevrolet. Originally from Freehold, NJ and living in Charleston for the last 5 years with my wife and our two dogs Louie & Foster. Please contact me for a seamless car buying experience.
Recent Reviews

Feb 13, 2026

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I enjoyed working with Chip Clair.

I enjoyed working with Chip Clair. Professional, honest, and easy to work with. I drove 100 miles and two hours to purchase my Colorado. I would do it again to deal with Chip.

Dec 13, 2025

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Very professional and vehicle was as advertised.

Very professional and vehicle was as advertised. Price was right .I don't know Norman Sanset

Dec 06, 2025

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These two guys were outstanding - Jorden was patient and

These two guys were outstanding - Jorden was patient and the consummate professional and Justin was a very good negotiator BUT fair and made this customer feel valued. This was a good car buying experience.

Dec 01, 2025

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Everyone was very kind and welcoming.

Everyone was very kind and welcoming. We are very happy with the service that we received.

Nov 21, 2025

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Worked with me to get into the car I wanted and didn't

Worked with me to get into the car I wanted and didn't pressure me to buy right out

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Kevin Wilson

Kevin Wilson

Finance Manager
Dealership Experience 2 years 2 months
Industry Experience 36 years 8 months
Recent Reviews

Jul 31, 2026

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Wendy of Starling sold me a car with low mileage.

Wendy of Starling sold me a car with low mileage. It’s a cool little car to zoom around town in and very easy to park. Very clean and Starling put a good tint on the windows. Great communication from Wendy, Philip, Toby, and the man who completed the tint.

Jul 08, 2026

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Excellent customer service and delivery of vehicle.

Excellent customer service and delivery of vehicle. I am very satisfied with the purchase of my 2025 Chevy Trax. Tim was excellent.

Jul 07, 2026

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Quick easy and efficient, Angel was a great salesman.

Quick easy and efficient, Angel was a great salesman. The process for buying my first car couldn’t have been any smoother.

Jun 25, 2026

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I was greeted by friendly people.

I was greeted by friendly people. The process went smoothly although I did have to spend the night and return the following morning due to an insurance snafu. All in all a very pleasant experience.

Jun 01, 2026

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They are the worst car dealership to work with, these

They are the worst car dealership to work with, these loan companies need to know how they change the customers application so they can get approved and I will be the one to let them know!

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Jorden Reaves

Jorden Reaves

Sales Consultant
Recent Reviews

May 21, 2026

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Excellent and knowledgeable staff to deal with and a huge

Excellent and knowledgeable staff to deal with and a huge selection of vehicles to choose from.

May 19, 2026

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Great experience all around.

Great experience all around. Only hiccup was the hard sell on extended warranty. Otherwise would not hesitate to purchase from them again.

Dec 06, 2025

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These two guys were outstanding - Jorden was patient and

These two guys were outstanding - Jorden was patient and the consummate professional and Justin was a very good negotiator BUT fair and made this customer feel valued. This was a good car buying experience.

Oct 31, 2025

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Great experience-2nd vehicle bought from them.

Great experience-2nd vehicle bought from them. Jordan was great and have recommended him to family

Oct 04, 2025

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I really enjoyed working with Jorden.

I really enjoyed working with Jorden. I first met him a few months ago when I came to Starling to test drive a traverse. After a few months of waiting I was ready to purchase and made sure to reach out to Jorden. He left a great impression the first time I met him with his patience, honesty, and education. I felt like I could trust him to help me with the car buying experience, which can be very intimidating for a first time buyer. He was very helpful again and I left with a new car that same day. The experience was seamless. I would definitely recommend anyone looking to purchase from Starling to reach out to Jorden.

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Joey Sarro JR

Joey Sarro JR

Parts Consultant
Recent Reviews

Jun 01, 2026

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They are the worst car dealership to work with, these

They are the worst car dealership to work with, these loan companies need to know how they change the customers application so they can get approved and I will be the one to let them know!

May 25, 2026

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Needs a Receptionist to answer and route calls and a

Needs a Receptionist to answer and route calls and a Scheduler. Had to speak with an individual via phone.

Nov 05, 2025

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Excellent customer services!

Excellent customer services!! Great people! Honest, respectful and courteous!! Always a pleasure to work with!!

Oct 31, 2025

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Thank you so much for taking me in on such short notice .

Thank you so much for taking me in on such short notice .. It meant a lot to me.

Sep 12, 2025

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Jarrett made the car buying process easy and quick!

Jarrett made the car buying process easy and quick! Both he and Norman went above and beyond for us.

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Michael Lamar

Michael Lamar

Service Director
Dealership Experience 5 years 8 months
Industry Experience 26 years 7 months
Recent Reviews

Jun 01, 2026

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They are the worst car dealership to work with, these

They are the worst car dealership to work with, these loan companies need to know how they change the customers application so they can get approved and I will be the one to let them know!

Jun 01, 2026

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Great service when I came threw the door i would

Great service when I came threw the door i would definitely be coming back there for service

Nov 11, 2025

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I purchased all my vehicles from Starling.

I purchased all my vehicles from Starling. I was very happy until recent events. I went in on Oct. 27th, 2025 to get a routine tire rotation and oil change. Two days later, my tire control arm failed causing damage to the axle and other components. Luckily I was covered under my warranties. The team was very quick getting me towed and in a loaner. Four days later, I was notified my truck was ready so I went that morning and switched out my vehicle and take my truck to work. When I went to leave work the same day, my tire was flat. They sent a crew to come change my tire out but unfortunately the spare was not the right tire (I purchased this vehicle at 8k miles from starling in 2022). it was disappointing that I am having to go through this but know and feel Starling should own that they damaged my vehicle initially during the routine tire rotation. This damage was mostly likely caused by the lift but I cannot prove it. I plan to continue to use Starling but hope someone from upper management contacts me and hears the full story.

Nov 05, 2025

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Excellent customer services!

Excellent customer services!! Great people! Honest, respectful and courteous!! Always a pleasure to work with!!

Oct 31, 2025

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Thank you so much for taking me in on such short notice .

Thank you so much for taking me in on such short notice .. It meant a lot to me.

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    Jorden Reaves

    Jorden Reaves

    Sales Consultant

    32 Reviews
    Norman Sasnett

    Norman Sasnett

    Sales Consultant

    144 Reviews
    Cornelius Sanders

    Cornelius Sanders

    Sales Consultant

    142 Reviews
    Chip Clair

    Chip Clair

    Sales Advisor

    140 Reviews
    Justin Cohen

    Justin Cohen

    Sales Advisor

    123 Reviews