Customer Testimonials

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DealerRater Dec 5, 2024

First time Starling Chevy… Brought in 50,000 mile checkup and servicing. I detailed 3 issues: Rear brakes are squeaking, Right front wheel sensor malfunctioning regularly coming on. Low battery warning. The low battery issue resolved. The other 2 not addressed and remain ah issue

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DealerRater Dec 5, 2024

Great experience. Everyone I interacted with was very friendly and helpful. Michael was very easy to work with.

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DealerRater Dec 5, 2024

Great to work with. Timely and convenient. I would recommend as a go to for mt. P.

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DealerRater Dec 5, 2024

Wayne in the service department always goes above and beyond! He is attentive, responsive and gets things done fast!

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DealerRater Dec 5, 2024

Great service. Friendly. Perfect every time. Way better than Baker GMC or the other dealerships.

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DealerRater Dec 4, 2024

Me senti bien atendido el idioma todo muy excelente amigable creo que lo recomedaria excelente trabajo

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DealerRater Dec 4, 2024

I found the team at Starling to be very professional, straightforward, honest, and easy to work with. These are great people who value integrity… a tough trait to find where satisfying the customer really matters at a personal level.

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DealerRater Dec 3, 2024

Great SERV e got me write in on a busy Friday and had my truck fixed in an joir

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DealerRater Dec 3, 2024

Got me right in on a busy Friday when my truck had just died in an intersection. Quickly diagnosed problem and had fixed in an hour

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DealerRater Dec 3, 2024

So glad I was helped by Shane. He is knowledgeable and very helpful! Great visit!

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DealerRater Dec 3, 2024

Wayne was very helpful navigating me through all the multiple issues I had with my car . He was a pleasure to work with

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DealerRater Dec 3, 2024

The team at Starling was great! Got me in and out for my first oil change. They are the best!

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DealerRater Dec 3, 2024

They fit me in for an oil change before a trip out of town. It was much appreciated!

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DealerRater Dec 3, 2024

He was very helpful and concerned for my service. Always welcome to be there wheneverneeded. .

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DealerRater Dec 3, 2024

Had a great visit everyone was great I enjoyed the professionals that work there goodjob

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DealerRater Dec 3, 2024

Shane was great, always works hard to keep me updated. Very professional. Treats me like a friend.

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DealerRater Dec 3, 2024

The dealership was attentive and let me know where I was in process with the car. They were on time.

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DealerRater Dec 3, 2024

Friendly scheduler that was able to get me in quickly with a low engine oil light.

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DealerRater Dec 3, 2024

Everyone is very friendly and very helpful. Michael was very knowledgeable and helpful with what I needed to have done.

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DealerRater Dec 1, 2024

Chip Clair our salesman was great. Use to hate buying cars but the process was quick and easy with Chip. Would go to him every time!

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DealerRater Dec 1, 2024

Jarrett has been the best! So happy we bought our Traverse at Starling Chevrolet. He has gone above and beyond for us!

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Google Dec 1, 2024

I want originally planning on buying but Jorden and Norman made a good offer and i had to pull the trigger

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Google Dec 1, 2024

Jorden, Dan and Corny were very helpful. Love my new RST Silverado.

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Google Nov 30, 2024

Chip and Cornelius are absolutely amazing! Everything was made so easy and simple! They both have an amazing sense of humor and are some real good people!

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Google Nov 30, 2024

Both sales & service have gone above and beyond to provide the best customer experience possible!

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DealerRater Nov 30, 2024

Everything was great. Especially Wayne. I will definitely be back. I would recommend this dealership to a friend.

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Google Nov 29, 2024

Hands down the best company in the business. They treated me and my family so graciously and professionally. We felt like family from the minute we walked in. They have my business from here on out. Joe is a class act. Thank you !

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DealerRater Nov 28, 2024

Very professional and helpful dealership! They work me in and get me out. Wayne Goss is very helpful and goes out of his way!

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Google Nov 27, 2024

Excellent experience. The entire transaction was done remotely and the new vehicle delivered as promised. The entire sales staff that I worked with went above and beyond and made the experience seamless. They were able to track down the previous owner and mail me the second key after the transaction as well. Highly recommended and I cannot say this on many of my previous purchases from various dealers throughout my life. Highly recommended!

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DealerRater Nov 26, 2024

Quick software update…. and I was on my way thanks to Michael and the team at Starling.

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Google Nov 26, 2024

Jorden and Rich were great. Quick process. Didn’t spend more than an hour and I love my car!

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DealerRater Nov 26, 2024

I came in without an appointment with a check engine light and they took my car in and fixed the light and changed the oil and put in a new battery. And gave me a discount on the bill. Ron

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DealerRater Nov 26, 2024

This dealership is clean and offers a nice waiting area for service. My wait time was exactly what they said it would be. Friendly staff, my service advisor was very nice and helpful.

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DealerRater Nov 26, 2024

Excellent customer service, competence, integrity, honesty seems to exemplary at Starling, plus hard work by everyone.

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DealerRater Nov 26, 2024

Nice friendly people to deal with....didn't have to wait forever. And the waiting is clean

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DealerRater Nov 25, 2024

Was provided with great customer service from their service and sales departments and had friendly staff. Very helpful to us!

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DealerRater Nov 23, 2024

Excellent customer service! I just moved to CHS from the Charlotte area and gave them a call they were able to get me in that day! They were so accommodating and friendly, I will be back!

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DealerRater Nov 22, 2024

Rockstars. We only buy our company vehicles here. Thank you for the amazing service and suppport!

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DealerRater Nov 22, 2024

Everything was good and Micheal Patnaude was helpful and made sure I understood everything they needed to do, Starling Chevrolet is where I will always take my car!! Saundra Dyson

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DealerRater Nov 22, 2024

Thank you for your work. You did a very nice job and you were very fast.

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DealerRater Nov 22, 2024

Mike is the best he was so considerate and on time I was in and out in no time

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Google Nov 22, 2024

You want Jordan as your sails man!

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DealerRater Nov 22, 2024

Very good customer service. Worked me in a timely manner. Picked me up to collect my car.

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Google Nov 22, 2024

Jorden and Norman from Starling were phenomenal. Easy to talk too, disclose everything in easy to understand language, and made car buying fast. Definitely recommend and coming back!

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DealerRater Nov 22, 2024

Fast and efficient. Mike promptly scheduled my oil change, and the next day, when I returned, made sure the oil change was swiftly completed. Nice guy!

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DealerRater Nov 21, 2024

Everyone I dealt with, Norman as well as Kevin in Finance was outstanding.Thanks to Norman I ordered the best Corvette I could have possibly built.

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DealerRater Nov 20, 2024

Rafael is the best sales representative. Very kind and helpful. If you speak spanish Rafael is the guy you need!

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Google Nov 20, 2024

We just had our suburban serviced for a recall. Michael Patnaude assisted us and he was amazing! The service team missed something minor and Michael went above and beyond to make sure that it was all taken care of. Would highly recommend working with Michael if possible!

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DealerRater Nov 19, 2024

The staff was very helpful and willing to look at some issues I was having with my mirror.

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Google Nov 19, 2024

The Starling team was totally focused on what I wanted vs them trying to push something they were trying to sell. Highly recommended group of professionals.

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DealerRater Nov 19, 2024

Prompt service and attentive team. I would recommend this dealership to anyone with car repair needs.

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Google Nov 19, 2024

Great experience. Good service, timely completion and exceptional customer care!

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DealerRater Nov 19, 2024

Amazing personal service. Wayne is the best. Tech took care of my update in revird time.

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DealerRater Nov 19, 2024

I had a great experience getting my oil changed. I was in and out and really appreciate how much they respected my time.

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DealerRater Nov 19, 2024

The service was excellent. Would definitely recommend this Dealership if you have any issues with your vehicle very competent.

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DealerRater Nov 19, 2024

Our Tahoe was in for recall service. Service advisor was Michael Patnaude. He was friendly and professional. Told me approximately how long it would be for the work to be completed and once done, got me on my way quickly. All in all, my expectations were met.

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DealerRater Nov 19, 2024

Starling reached out to us to schedule our included 7500 mile maintenance, took the car back on time and had us back on the road in an hour. No aggressive upselling by the service department. They simply did the work we scheduled quickly and efficiently.

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Google Nov 18, 2024

While I did not have a great sales experience here due to ongoing issues with my truck and a lack of communication, Dan Warren, the Sales Manager and Wayne in Service made all the difference by going above and beyond.

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DealerRater Nov 18, 2024

Dealership and especially the Service Manager provided excellent care and service on several issues that were corrected quickly with our Traverse. We do share this information and recommend the dealership.

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DealerRater Nov 18, 2024

My visit to Starling was great, Mike the advisor was very nice and helpful answered all my questions and got me in and out in no time . I will be definitely going back soon !!

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DealerRater Nov 17, 2024

The best! Always helpful, got the work done ahead of schedule and did the recall work as well. Thanks

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DealerRater Nov 17, 2024

Great service at Starling. The staff was helpful and transparent, making the car-buying process smooth and stress-free. We had such a good experience we brought our other car in to be serviced. A+. Every person we dealt with went above and beyond. Old school service! Highly recommend!

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DealerRater Nov 17, 2024

Amazing team! Joe, Shane, Mike, Norm, and everyone I ever deal with are awesome! I will not go anywhere else when you have an amazing group like this at Starling!

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DealerRater Nov 17, 2024

Very friendly, like all the smile from staff. Very helpful answered all my questions on the service I received

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Google Nov 16, 2024

The staff at Starling Chevy ( Dan and Devon) were very professional, helpful and efficient. The process to trade my car and get a new affordable car was great.

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DealerRater Nov 16, 2024

The waiting area was somewhat comfortable. Although, after 6 hours, the seats got rather hard. Overall, not a bad day.

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DealerRater Nov 16, 2024

Outstanding staff great service helpful throughout the process and there to provide assistance after the purchase

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Google Nov 16, 2024

Repeated the great experience at this dealership with recurring service coordinated via Service lead; Michael Patenaude - overall exceptional. Unmatched post-sales support - the sales rep (Justin Cohen) who I purchased the vehicle from has followed up with me on three occasions to ensure satisfaction with the follow-on dealer service. Have never experienced this level of customer service in four decades of car purchases.

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DealerRater Nov 16, 2024

Greta service, really fast, went out of their way to make sure I got in and out in under and hour.

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DealerRater Nov 16, 2024

Always good communication and progress reports. Quick turn around time with service appointments. Easy to work with as well!

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DealerRater Nov 16, 2024

Service team did a great job. The work was done as promised. Thank you very much!

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DealerRater Nov 14, 2024

Had to have my car towed Sunday night to Starling and by 5pm Monday, my car was fixed and I was on my way

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DealerRater Nov 14, 2024

Very easy and convenient location to get my car serviced. The staff is friendly and the waiting area is very comfortable.

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DealerRater Nov 14, 2024

Michael is a very nice young man and he takes care of us every time. Starling is a good personable dealership and they do good work. Thanks to everybody

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Google Nov 13, 2024

I had a very good experience starting with Chip Clair opening the door and welcoming me to Starling Chevrolet. They went out of their way to make sure I was pleased with the deal I received. I will recommend them for your next vehicle and look up Chip. You will not be disappointed with your experience.

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DealerRater Nov 13, 2024

Rafa is very attentive, kind and professional. 100% Recommended, he will surely help you find what you are looking for

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Google Nov 13, 2024

This morning my check engine light came on my Duramax and had me concerned. I drove straight to Starling Chevrolet and was greeted by Wayne Goss a Veteran! Wayne was great he did no selling didn't push any services on me went scanned my truck. Showed me the issue just needed a regin and set me on my way. Love working with people you can trust Wayne is a first class guy I will be working with him again!

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DealerRater Nov 13, 2024

I wish the service techs had access to your service warranty information. Shoulda’t have to contact finance for that,

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DealerRater Nov 13, 2024

The experience was so good we left with not only 1 but 2 brand new cars.

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Google Nov 12, 2024

Took a little longer to get the car in, which is a little frustrating anywhere you go, but they were polite, friendly and efficient. They should remember to remove their plastic seat covers and tags from the car upon delivery. Overall, great service and experience.

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DealerRater Nov 12, 2024

Chip did a great job finding the vehicle I wanted, and the parts dept has already help me find some accessories!

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DealerRater Nov 12, 2024

The process took a long time, even though I didn't see anyone else buying a car. I asked for a copy of my paperwork, and wasn't given any. I called a few days later, and asked my salesman to get me a copy of the paperwork, and he said that he would get me a copy. I still don't have a copy. Today, I received a check for $30 from the dealership that mentioned tag fees. Not sure why I received this, or if it means that I have to go to the DMV myself. No explanation.

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DealerRater Nov 12, 2024

Shuttle was great timely service Service agent was out standing I will be back again

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DealerRater Nov 12, 2024

I broke down while traveling and was far from home. Starling was amazing at expediting our repairs to get us back on the road. Highly recommend them!

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DealerRater Nov 12, 2024

Friendly associates during my appointment and my service was under the amount of time originally quoted!!

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DealerRater Nov 12, 2024

This car dealership is great! Service reps are awesome and the rest of the staff is very friendly. I’m so glad I purchased a car from Starling!

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Google Nov 11, 2024

Rafa very good advisor, 100% recommended, great service and professionalism

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DealerRater Nov 11, 2024

Very smooth sales transaction with buying a new car. Highly recommended for anyone looking for a new vehicle

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DealerRater Nov 9, 2024

Great customer service, great service to my vehicle. I have complete confidence in and know they’ll take care of my car.

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Google Nov 9, 2024

Chip was very helpful, and ensured I was taken care of.

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DealerRater Nov 9, 2024

Service team was very welcoming and knowledgeable. Will be back in for an oil change!!

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DealerRater Nov 9, 2024

Oil Change service was easy to schedule and fast in and out. Service manager, Wayne, was friendly and great to work with.

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DealerRater Nov 8, 2024

The closing process was quick and efficient, and Cornelius was great to work with! My salesperson was CHip, who was terrific!

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DealerRater Nov 8, 2024

Advertisement took us there and when we arrive the atmosphere was wonderful. We were greeted by everyone who came near. They made us felt welcome as it was there home. And my husband got his dream Truck. Thanks

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Google Nov 8, 2024

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DealerRater Nov 7, 2024

Wayne took great care of our vehicle and had excellent communication before and during visit.

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Google Nov 7, 2024

I've owned about 60 vehicles and have done frame off frustrations myself and I have to say Shane is by far the best customer service person I've ever dealt with any dealership. I normally dread dealing with any dealership but dealing with him has made dealing with starling Chevrolet and always great experience. You guys first started servicing my other GMC about 5 or 6 years ago and since then anytime I've owned a GM product I've brought it to you guys.

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Google Nov 6, 2024

The whole experience was great with dealership and our sales person Chip. He has sold two vehicles to our family now and would definitely go back to him for another.

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Google Nov 5, 2024

The service department team was super professional, kind, and on top of things... we will definitely be returning for car service in the future.

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DealerRater Nov 5, 2024

Shane is a wonderful service person. He’s always pleasant and willing to answer any and all questions asked. And his level of automotive knowledge is very impressive.

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