Customer Testimonials

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Google Oct 22, 2021

Everyone was extremely helpful with the situation on our vehicle, I could not ask for better service Thank you very much for all your help

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Google Oct 22, 2021

I used the service department to get a recall completed and it was very easy. I loved the shuttle service and the quick turnaround on my vehicle. I decided to trade in my vehicle and purchase a new car. That process was very smooth as well.

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Google Oct 22, 2021

Although I did not buy from Starling Chevy (Mainly because of the chip shortage, which seemed to limit some features however, this is happening at all dealerships not just Chevy). I had a wonderful experience at the dealership. The staff especially Samantha was extremely helpful and very knowledgeable. I would hesitate refer anyone looking for a vehicle to go to Starling Chevrolet!

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Google Oct 20, 2021

Samantha is amazing. Incredible customer service and very knowledgeable on all accounts. She has single handedly brought my business back to this dealership.

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Google Oct 20, 2021

Everyone was so nice and polite especially Kevin Clark and he went to great lengths to take care of my situation with my SUV.

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Google Oct 20, 2021

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Google Oct 15, 2021

I was in the market for a new vehicle because my current vehicle transmission died. I decided I wanted to see a Chevy blazer. I went to Starling’s. Not only were they professional, but they helped me find what I was looking for. I ended up not really liking the blazer and got a Traverse. It met every need I was looking for!! Joe and Justin were awesome and made the process of buying a new car so easy. I highly recommend you go see if you are looking in the market for a new car. They definitely did ...

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Google Oct 8, 2021

Keri was awesome!! Easy to work with and helping us find perfect car

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Google Oct 3, 2021

I had a wonderful experience with samantha ,!

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Google Oct 2, 2021

Second time at Sterling Chevrolet and we get our Sales Juan again, very easy going sales person super friendly and ready to help, our sales person for sure. The staff at Sterling Chevrolet is friendly and helpful even at 8pm, we finished our business at after the end of the day and everyone was still very friendly. The only thing was a down this time is the high (3k) fee that the dealer is adding to the price due to the low stock of new cars. The good prices on the car and my trade offer + the 0% finance,, was enough ...

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Google Sep 28, 2021

We’ve had a lot of bad luck with our new 2020 truck (including being stranded on vacation); however, Shane our service advisor was amazing. He was so helpful and informative. Helped relieve some of the stress we were going through. Thanks for getting us back to Cincinnati!!

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Facebook Sep 26, 2021

Dan, Cornelius and Raul very easy to work with

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Google Sep 26, 2021

Cornelius was amazing at making the deal happen. highly recommended

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Google Sep 25, 2021

Juan was really informative and professional. Helped us find and buy exactly what we were looking for!

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Google Sep 22, 2021

The service was great thanks for having me for a customer

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Google Sep 18, 2021

We had a very straight forward and pleasant car buying experience and did not feel bullied at all by Cornelius Sanders, would strongly recommend popping by for a wide selection and friendly staff.

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Google Sep 17, 2021

Service professionals were great and kept me up to date as much as possible. One even drove me to get something to eat. The waiting are was very comfortable.

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Google Sep 16, 2021

Dominic was wonderful. He was pleasant, professional, and did a great job communicating with me about what was going on and how long it would take. Even though they were very busy, my car was finished earlier than I expected. Thanks!

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Google Sep 12, 2021

Sam was a pleasure to do business with. Very professional, and made my buying experience extremely quick and easy. Thanks again

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Google Sep 10, 2021

Shane was very friendly and helped squeeze me in for a same day appointment. Service was fast and price was good

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Google Sep 10, 2021

Dominik was very helpful. He actually returned my phone call and scheduled my recall for the next day. Work was completed before lunch!! Dominik even offered me a ride home. Very pleasant experience.

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Google Sep 10, 2021

Thank you Keri!

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Google Sep 8, 2021

Cornelius Sanders was very helpful, professional and worked very hard to getting me my new 2019 High Country with all the bells and whistles I wanted! Thank you so much!

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Google Sep 8, 2021

Teri and our tech were great as always

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Google Sep 5, 2021

I had a great experience all the way around!!! I was able to give my salesperson, Keri Dolan, a brief description of what I was looking for and she was able to narrow it down for me. Not giving them much to work off of, their team was able to meet me on price, interest payment, vehicle style as well as offering me a fair trade in value for my car. Keri and her team were very easy to work with, making it fun and stress free. I would 10/10 recommend them. Thank you Keri, Bryan and the rest of the ...

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Google Sep 4, 2021

I was surprised how quickly I got in and out

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Google Sep 4, 2021

All repairs were completed on time. Dominick was great at explaining all the work needed.

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Google Sep 3, 2021

Keri was great to work with and had me out the door before I knew it. Highly recommended!

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Google Sep 3, 2021

Keri Dolan was the best…this was our second Chevy purchase from Starling but by far the best.

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Google Sep 2, 2021

Norman made the deal easy and understandable, he also has been easy to get In touch with regarding my new vehicle

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Google Sep 1, 2021

Needed my first oil change on my GMC truck. I was being deployed the following day to Louisiana for Hurricane Ida relief and they got me right in and out.

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Google Aug 31, 2021

Samantha did an awesome job assisting in our new vehicle purchase.

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Google Aug 29, 2021

Great place to buy a car price is fair. Definitely went outta their way to help me. I enjoyed my sales process with Keri Dolin. They even got me lunch. Thank y’all at Starling Chevy. I highly recommend

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Google Aug 28, 2021

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Google Aug 28, 2021

We had several choices to buy a car from but Samantha Deithorn made the difference, her attitude, professionalism, and understanding of our need overcome all other dealers. She is the best and I am very happy to call her my new friend.

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Google Aug 28, 2021

🔝💯A+++ It’s no wonder Norman Sasnett is the Salesman of the Year multiple times over! Easiest, fastest & best car buying experience ever! Insanely knowledgeable & helpful; all I did is tell him what I wanted! He found it, coordinated it’s arrival & had everything done & ready to go! All I had to do is sign the papers, grab the keys & drive off!! ‼️DEFINITELY‼️get in touch with this guy if you’re in the market for a new/used vehicle!! You won’t be disappointed!! ⭐️⭐️⭐️⭐️⭐️

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Google Aug 28, 2021

My sales man was amazing highly recommend buying from them they are very military friendly too

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Google Aug 28, 2021

Had a wonderful experience working with Norman, Joe and the sales team at Starling. I was an out of state buyer. Worry free experience. The extremely professional team was great at communicating as we worked through the process.

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Google Aug 27, 2021

Great experience! Bought 4th car from Starling! Thanks Sam and Keri!

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Google Aug 26, 2021

I was first one in the morning, My appointment was at 7:30 and I was out before nine for oil change and tire rotation

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Google Aug 26, 2021

it was fine

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Google Aug 25, 2021

dropped my car off Sunday using the drop box and received a call early Monday to discuss the service needs. Repairs were quickly determined and car was ready when promised.

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Google Aug 25, 2021

Everyone was very friendly and welcoming. I was a first time customer and enjoyed my first visit.

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Google Aug 23, 2021

great experience. had a battery that needed replacement while we were traveling. they got us in and were very friendly. the service advisor (shay or shane was his name) was tremendous and did a great job. he's super friendly and was awesome.

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Google Aug 17, 2021

Goat experience everything was handled very professional by Terry o Brien service advisor And Keven. Truck was fixed on time like promised so we could head out of town on our camping trip. Full fuel system rebuild. Might I add in three days. Thanks Kevin. So happy we left our older 2500 for AC repair. Look forward to a nice cold ride. Thank you Starling Chevy.

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Google Aug 13, 2021

It took a while for tech. the to key in the fog. But it work perfect. thanks

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Google Aug 9, 2021

Shane is the best service advisor I have dealt with in a while! He is very professional and kind while ensuring that you’re vehicle is in good hands and keeping you up to date with what is going on. I went out of town and he kept me in the loop with my truck the whole time and made it easy to get everything done while being on vacation!

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Google Aug 9, 2021

Shane Nicely was terrific to work with! He got the car back to us sooner than expected & with less cost than expected. Thank you for getting our AC fixed before my son had to leave for Clemson! We will definitely be back!

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DealerRater Aug 7, 2021

My on line purchase from Starling Chevrolet was great. Thanks to all especially Samantha Deithorn. Their compassion,understanding and willingness to help meant a lot. And Samantha went above and beyond what I'd hoped. She was a God send. Thank you.

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Google Aug 2, 2021

Another great experience at Starling Chevrolet. Keri follows through with her deals and her clients as well as anyone I work with. I would highly recommend Starling Chevrolet and Keri for all of your Chevrolet and or used car needs.

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Google Aug 2, 2021

Loved my experience at Starling. Keri Dolan took care of all our needs. Tahoe is great!

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Google Aug 2, 2021

Keri is the bomb!! Her and Dan make buying a vehicle easy and smooth. I highly recommend them and Starling Chevrolet!!!

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Facebook Aug 1, 2021

The best of Mount Pleasant

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Google Jul 27, 2021

I had AC issues in my 2018 GMC Sierra while on vacation at the Isle of Palms SC. After researching the closest GM dealership I called Starling Chevrolet. The service department manager immediately took care of me by setting me an early work in appointment the next morning. From arrival at 7am where I was graciously met from the Service manager on duty and arrangements were made to get me back to my rental home at IOP till a diagnosis could be made for a repair till the repair was made and picked back up at my rental by the shuttle ...

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Google Jul 26, 2021

I appreciate their communication and and helpfulness. Although I've only been twice, I already felt as though they remembered me.

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Google Jul 22, 2021

Keri was absolutely wonderful to deal with and went above & beyond (even on her day off) to work with us. Cannot say enough good about this dealership from sales to finance and even service. We are very pleased and will be repeat customers!! Definitely worth our drive (2 hrs round trip) for such great care.

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Google Jul 22, 2021

Keri was great to work with!

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Google Jul 14, 2021

Excellent!

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Google Jul 12, 2021

I dove over a thousand miles to get my camero. Norman is awesome.

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Google Jul 1, 2021

I’ve never experienced the high level of service at a dealership before. We were traveling in our new Yukon when we ran into trouble. Stranded and without a rental car, they solved our mechanical issue and actually delivered the car back to our rental house. They saved our vacation for sure!

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Google Jul 1, 2021

Terry was fantastic! Since I had not been to another dealership other than a local luxury dealership nearby in many years, I was a bit skeptical at first. We had a serious situation, with a serious deadline. We were heading to the Florida Keys on vacation, and our vehicle was our only transportation option. Thanks to Terry and the team, our family was able to safely make our trip in our new Suburban! THANKS AGAIN!

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Google Jun 30, 2021

Keri did an awesome job. I love my Jeep 🙂

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Google Jun 19, 2021

I hadn't bought a car in 15 years but when mine finally decided to retire herself, Keri Dolan set me up with my new used car! I love it and I loved working with her! It's a big decision picking out the right car, and Keri went above and beyond in giving me the help I needed. If you are looking for a new or used car, I highly recommend working with Keri. Thank you!!

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Google Jun 18, 2021

I was kept informed, I waited but the service took the amount of time I expected. Friendly staff

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Google Jun 18, 2021

Nothing is easier than buying a car from Keri! Keri made the impossible happen. She found the perfect Traverse at a time when no one could get their hands on one. The next day, I walked in the door and she had all the paperwork ready to go for the sale and trade. Easily the best car buying experience I've ever had.

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Google Jun 16, 2021

I took my car in for an AC issue. My service rep, Shane Nicely, was incredible to work with. He answered all my questions and clearly had my best interest in mind.Recognizing the old philosophy that car dealers take advantage of women, he made it a point to make sure I did not feel taken advantage of in the least! Shane is truly an asset to Starling! He is friendly, knowledgeable, and was very prompt in replying to my questions and keeping me informed of the status of the work being done on my car.

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Google Jun 12, 2021

I felt very good, the people who attended me were kind.

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Google Jun 12, 2021

Was shopping for a used truck, specifically a Toyota Tundra. I saw that Starling Chevy had one listed at a good price. When I stopped by to look at it I was promptly greeted by Samantha. She was able to answer all of the questions I had about the vehicle and let me take it for a test drive. Afterwards, Samantha went over all of the details with me. I became convinced that this would be the vehicle I would buy, The few concerns that I had were addressed. I was impressed with her level of expertise with cars in ...

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Google Jun 11, 2021

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Google Jun 9, 2021

I can’t emphasize enough what a class act the whole Starling organization is. All their dealerships are so professionally run. I bought my 2021 Chevy Silverado at the Starling Chevrolet store in Charleston. The store is in very capable hands with their general manager Joe Sarro. Keri Dolan handle my sales process and is such a fine, energetic and personable woman. I couldn’t be happier with how the sales process went with her. Floyd worked diligently to handle a rebate issue for me. F&I manager Raul Suarez handled the finance process painlessly. The whole Starling organization is ...

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Google Jun 7, 2021

Needed to get a new key for my chevy spark. They were very helpful, informative, and I had the key in 2 days. What I appreciated the most was that didn't try to push the programming service on me. I said I'd try to program it myself and they were cool with that. I'd always heard dealers try to charge you an arm and a leg, but I'm happy I didn't have that experience. Thanks!

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Google Jun 5, 2021

I just bought a beautiful car from my daughter, Keri Dolan. She is really the best salesperson. I had just paid off my car loan last month and wasn’t interested in buying. She shares all the new arrivals with me and I loved the Range Rover. I had to buy it. Please go and see her and she’ll find you a great vehicle!! I would like to give a big “THANK YOU” to Joe Moman who gave me top dollar for my trade in. Also, Raul in Finance worked out the lowest interest rate for me. It was ...

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Google Jun 2, 2021

Keri was wonderful. So we’re the finance department. Great experience.

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Google Jun 2, 2021

Keri did an awesome job finding the truck I was looking for in less than 2 hours. I stopped at several dealerships and Keri/Starling was the only one that was able to locate the vehicle with the specifications I requested. We were able to make a deal in just one visit. The entire staff worked as team with the sole purpose of creating a satisfied customer and they DID!! I would recommend Starling to anyone shopping for a vehicle. Bob S

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Google Jun 1, 2021

Working with Kerri and the Starling staff was a pleasure as always. Great people, great service.

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Google Jun 1, 2021

Keri and the team did an amazing job! I love my new Terrain! Thanks Starling!

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Google May 31, 2021

Shane Nicely is the most professional and genuine service advisor I have met at any dealership. He truly cares about the customer and puts them first. He explains in detail and goes the extra mile to ensure they are taken care of. Starting is lucky to have them on the team. As long as Shane is around I’ll be bringing my vehicle to Starling for service.

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Google May 27, 2021

Kari and DC were both excellent and helpful at helping us to make our decision on our new car . Both were very friendly and professional!!

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Google May 27, 2021

Keri Dolan put me on exactly what I was looking for right away and made the dreaded car buying experience enjoyable!

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Google May 21, 2021

Awesome truck the 1 thing I don't like motor turning of and on at stop light. I know you can turn switch off, but you have to do it every time you start truck the fuel you save isn't worth the wear and tear. when switch is off it should stay off or the system should be deleted from your truck's. Other than that awesome truck. will always drive Chevrolet.

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Google May 20, 2021

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Google May 19, 2021

Keri was super helpful in finding my next car-she was excellent at providing options that fit my preferences & budget.

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Google May 14, 2021

Outstanding service! Shane went above and beyond and most importantly honest in a complicated service. Highly recommend him and his team!

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Google May 13, 2021

Keri Dolan provided excellent customer service putting us in a ‘21 Tahoe. The new model is difficult to find. She continued to search and keep contact after we left the showroom. She found the perfect vehicle for our family. Raul Gaona worked some great finance rates to get us out the door. As Dan Warren said at the beginning, why cross the bridge when Starling can help you!

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Google May 9, 2021

How Did You Get The Best Corvette Specialist in Charleston. WOW!!! Terry O'Brien is back in "The Game"!! Max from The 4C

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Google May 8, 2021

This was a remote purchase and delivery, which was a first for us. They gave me an appropriate trade value for my trade in. The finance department was wonderful. Keri Dolan coordinated my purchase. She was responsive to my questions and ensured a smooth transaction. My only concern was taking delivery without copies of all the documents I had signed, but the dealership addressed my concern promptly. The team at Starling Chevrolet was courteous and provided excellent customer service. I would definitely use Starling Chevrolet for future vehicle needs. Thank you for delivering my perfect 2021 Z71Tahoe to Eastern North ...

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Google May 8, 2021

Like always they did a great job ! Thanks Jim

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Google May 6, 2021

Keri was the best. So knowledgeable and helpful. I wanted a truck that day and wanted to get in and out. She made the process easy and helpful. Great work, Keri!

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Facebook May 5, 2021

Great service department manager techs and reps. Just had a great professional experience.

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Google May 5, 2021

I have been getting my vehicle serviced here for over ten years. Service manager techs and reps are doing a great job. Just had very professional experience. Would highly recommend.

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Facebook May 2, 2021

everything was great from start to finish

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Google May 1, 2021

Floyd, Raul and DC worked as a team with the utmost efficiency. Detailed and professional. Very pleased with the purchase process. The Sieglers

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Google Apr 30, 2021

Great service! Advisor was awesome😎

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Google Apr 25, 2021

I have purchased several vehicles from Starling Chevrolet in Mt. Pleasant over the years. With my most recent purchase of a 2021 Silverado 1500 Trail Boss I got to work with one of their newer sales associates Keri Dolan. She handled my deal from start to finish as well as any seasoned veteran would have. In some cases better. I will definitely ask for her again when I decide to make my next Chevrolet car, SUV, or truck. Thanks again Keri for a job well done and making our buying experience a pleasure!

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Google Apr 24, 2021

Nice waiting area. Fast service for oil change. Great customer service.

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Google Apr 24, 2021

Amazing with Keri Dolan . We buy new truck Toyota Tacoma color red . She is very nice with us very friendly and efficient.

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Google Apr 24, 2021

Go see Keri Dolan ⭐️⭐️⭐️⭐️⭐️

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Google Apr 19, 2021

Mr Nicely greeted me right away by name when I arrived I initially and when I came back to pickup my truck. It was done in an hour so fast! He was very nice and professional and made me feel like a priority. 10/10 customer service.

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Google Apr 17, 2021

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DealerRater Aug 27, 2019

My experience from start to finish was phenomenal. My wife bought me a 2019 LT Tahoe with many options. From start to finish, it only took around 45 minutes and 30 of those was me going back and forth on which unit I actually wanted to take home. Rob showed me the inventory on the Mt Pleasant lot as well as their lot in Orlando Florida. I look forward to doing more business with this company but only if Rob Farish is my salesman. Thank you Rob and thank you Starling Chevrolet Mt P. Larry West

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