Customer Testimonials
He kept me in informed but we couldn't get original equipment Hope the next time we'll be able to get original equipment and sell it instead of aftermarket
Percect Perfect No complaints Quick fast and simple In and out Painless simple Ok Ok
By far, the worse dealer experience I have ever seen. I took the truck in for a fuel pump change, and the gas gauge doesn’t work. $4,600 later.
I am well pleased with the staff, They did a great job. I will be back.
Andrew was super nice to work with and very accommodating since we came from out of town & were late for our appointment. Car was given a thorough cleanup before we drove it home. 🙂 As soon as they find the second key, we will probably be back for our next car. Really enjoyed dealing with them!
Staff made every effort to give us a great experience and it's one of the reasons we ended up getting a Suburban. They worked as a team, helped us out and we walked away happy with our purchase.
They figured out our problem and worked with us. The service team did their job!
They were professional and nice and explained everything to me that was needing to be done.
Great Communication!
Great experience getting my tires changed. The service was quick, professional, friendly, and hassle-free throughout.
100% professional and transparent. Excellent communication, service, work. Toby was outstanding Toby diagnosed the issue, described it clearly, was transparent, had excellent communication, and his team fixed four items as planned. Highest standard of customer service. Built trust
The parts department of Starling was amazing!! Mike and Justin were so helpful and the entire team really helped us out while in a pinch. Thank you SO MUCH!!
The best word to describe it is 'easy'. No hassle, in and out, Toby was great
Oil change n rotate tires As soon as I walked in she said I'll be right with you and she did. She also kept me updated said it would take about 90 minutes it was a little longer but I was fine with it
Starling has been our go-to for service. The employees always seem genuine, knowledgeable, and friendly. The service department is 5 Stars!! ??????????
Service repairs are too expensive Tail light prices are offensive Warranties should extend to 36,000 miles and/or 3 years
Really nice ?? willing to help with my payment Love the popcorn machine Was very nice
Kelly was very responsive and kept me updated every step of the way. Her communication was excellent
Great friendly place, treated a like a valued customer This was my first Chevrolet purchase last year, what sold me was the dealership and the service department, I was treated like a customer who purchased 20 trucks. I highly recommend Starling and the exceptional staff they put together
After a very sexist experience in 2019 I only returned to this dealership because of the positive reviews my husband got from people in town. I can now say that I will not be returning to this dealership for any reason no matter what! The salesman continued to show us different vehicles then we were specifically wanting to look at, attempted to tell me that I was not eligible for a military spouse discount through the GMC company because my sponsor was not on the car title we had to demand that he allow us to try and the GMC system ... Read More DealerRater - Sep 22, 2026
Be side the back log, up dates were excellent. Very pleasant professional attitude. Good update.
Excellent service and communication Brother Dominic is the man w the plan, got everything taken care of efficiently and successfully
Kept me up to date. Very sweet and polite. Very easy to work with Fantastic service
They fit me in immediately, got the dead animal out of my engine, and made it smell decent after.
It was excellent. Kelly got me in and out about an hour which was great ??
I brought my 1991 Corvette in for a clutch replacement and have some gaskets replaced. Though it took a little longer than anticipated, I'm happy with the work and glad they took the time to do it correctly.
Understanding, informative and kind The dealer was understanding, informative and kind. The dealer got my vehicle back to me in a timely manner.
Fast friendly and efficient. Daniel even set me up with a ride to go get some food while my car was getting worked on. I was starving. Thanks again to you all
Starling Chevrolet is at a location that's close to me and I'm comfortable with the service I received.
Daniel did a great job! Service was fast! I was happy with my experience Thank you
I had my car towed in over the weekend. It would not start. When they called Monday AM they said they wouldn't even be able to do any diagnostics for at least a week since they were backed up. Over the last year ago their service department has really gone down hill. I used to wait to get my car serviced there until I came down from Atlanta periodically. No more. I picked up my car - it started after the tow company charged it briefly and took it to an independent shop - they fixed it that day.
Starling Chevrolet is continently located in Mt Pleasant, SC and offers a number of differently vehicles for sale that are new and used.
Easy in and out Daniel was great to work with. Explained everything and was very prompt
The people at the dealership were very friendly and Kelly provided excellent customer service. My concern is with the additional $100 miscellaneous fee that was added to my bill. I was told it covered things such as miscellaneous items and tools, and I do not agree with being charged that amount in addition to the labor and parts I already paid for. I have reached out to management requesting a full refund of that $100 fee.
Daniel Lee was fantastic from start to finish. He is the reason my wife and I will return.
Everyone was so very nice and helpful and professional The wait was minimal and I was even given a ride when I had to leave my vehicle overnight.
Perfect He was amazing, kind helpful Great, friendly, willing to help enjoyed my visit He gets a 10 out of 10
Great Service. Pricing is higher than elsewhere. I believe that says it all. Service and personnel are great
Angel helped me purchase my brand new 2026 Chevy Trax, and he made the entire process such a breeze! He was super friendly, helpful, and made everything so easy from start to finish. If you’re looking to buy a new car, definitely ask for Angel! I highly recommend him!
Very knowledgeable about my car Was glad when they let me know the extra things that needed to be worked on on my car so I can fix it before it gets worse
Great all around I was kept informed and really enjoyed the experience. Thank you Thanks
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience
I felt valued as a customer of the service department at this dealership. Dominick went above and beyond with all the extra effort on my repair. I thoroughly appreciate the expertise that the mechanic Bobby has, he is a true asset to this service department.
Was treated with professionalism and kindness. I received the work needed and charged fairly. Thank you Dominick
We have had some difficulties but the starling team always makes sure those issues are resolved. When they haven't been resolved Kelly always makes sure they are addressed. I also want to give credit to the technician don't remember his name, but he was very knowledgeable and addressed my concerns concerning my fleet vehicle correctly.
The dealership was untruthful with the schedule and diagnostic timeframe of my vehicle, even after expressing the importance of the appointment. And when I pulled the vehicle from there was OK with me just leaving and not trying to satisfy the situation.
Andrew was super helpful and upfront about everything so that we could get a deal done quickly
Toby was extremely helpful and very knowledgeable. Great Service! I also found everyone to be very professional.
Very friendly great to deal with ,made things very easy , did note very long and great service
Dealer made deal incredibly smooth and efficient. Communication was easy and direct. I didn’t feel like anything was trying to be hidden on me.
Honesty, Tucker told me how long it would take, and it took just the time. He treated me with respect and comfortable while I waited.
Easy and efficient I had a great experience from booking the appointment to picking up the vehicle. It was easy and efficient.
Waiting area is pleasant with charging outlets. Staff is pleasant. Work is done and explained well.
My service provider Daniel was wonderful he kept me up to date on the progress of my vehicle
Daniel was great The service was fast and I was kept in the loop the whole way through.
Took care of figuring out car's issue. Listened to what was happening and tested for the issues.
Took care of figuring out car's issue. Listened to what was happening and tested for the issues.
I first met Toby in the parking lot looking for service. He told me where to park and what door to go to. He met me at the desk and took my info and keys and 2 hrs my car was ready. He did say how long I would be waiting for and he was right. As long as he was upfront with me I was fine waiting. He was very pleasant and polite.
Dealership priced key fobs at $158. Why 10x higher than online purchase? Seemed like a rip off to me.
Always so quick, easy and respectful to communicate with! Kelly is always so great helping us.
Terrible communication They're not the real problem, it's General Motors and I would them a zero.
When to go get my first oil change asked does this include my tires being rotated they said yes I had marks on my tires so I knew where they were located on the vehicle they brought my truck back to me tires weren't rotated he looked me right in my face when I asked him did you rotate them he said yes what if I was somebody who didn't know what I was looking at now it makes me worry about the oil change was that done right do I have something to worry about
Same as always prompt and informative never had a doubt about my cars issues and set I e
Same as always prompt and informative never had a doubt about my cars issues and set I e
Very professional and thorough. Great service and a very comfortable waiting area. Helped me with my GM points.
They were very competent and really worked with me to get my car repaired in a timely manner.
We explained when we dropped off the vehicle that we only wanted an oil change rotation. He apparently heard otherwise.. after we told him specifically multiple times that we didn't want other service items to be done on our vehicle.
I took my car in for an oil change and they said I needed my 30,000 mile service which costs $4k!!! That's absurd and I'll be investigating this further and I suspect you'll be hearing from my attorney soon
She's the best and the only reason I'd buy a car there again. She great
I made my appointment several weeks ahead of time and they were supposed to diagnose the problem with my AC when I get there the service writer accused me of lying about that. I didn’t argue too much with him.so I had him go ahead and do my oil change and now I have my vehicle in at Baker GMC in Charleston. They have given me a loaner and are taking care of the warranty issue.
It was a great experience He was very knowledgeable and friendly with me and my husband
I have said this time and time again this place rocks The service manager Miss Kelly. Did an outstanding job kept me informed and got everything covered under warranty. I can't thank her enough she really helped me out a whole lot 🇺🇲💐
After I got my car back, the same tire pressure light came on that was supposed to have been fixed with a replaced pressure sensor that I paid for. In my opinion, I was either given a bad sensor or someone just press reset instead of doing the actually work.
You had the perfect operation but you let that slip away. Sorry enough said about it.
Very fair, easy to deal with, look forward to working with them in the future.
They are always very professional and helpful. I feel like I'm an important customer. Exceptional service
Daniel did a great job. Work on time and as quoted. Good job a a a
Kelly is always so kind, friendly, and knowledgeable. She got my car back quickly, so I was able to go on with my day. Thanks, Kelly!
Everyone was kind. I was very nervous about my truck. Daniel Lee helped me through the entire process. I'm a 100% disabled veteran with PTSD and get confused and afraid sometimes. Daniel remained positive the entire time.
Dropped car off for service. Fast, efficient, Knowles able Knowledgeable, accommodating, polite, work not yet complete
Service was stated right on time. It was completed in half the time of the estimated time. I was very happy. The estimated amount was lower than the final amount but my coupon came in handy reducing the cost.
I brought my truck in to get repaired. Just needed an alignment. Got a phone call that they had damaged my vehicle. I was told it would be fixed by Friday afternoon. I called Friday to pick up my truck and they said that it wasn’t fixed. I have to come pick up my truck now. Take it back to get repaired. Did not offer me any thing for the inconvenience.
Had quick service and my service rep was great. Had great communication and car was fixed correctly
Everyone always treat me with the upmost respect. It's always a pleasant experience when I come in for service.
I had such a great experience working with Aiden at the Chevy dealership in Mount Pleasant\! He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process\. What stood out most was that he was **not pushy at all**—he actually listened to what I wanted and took the time to help me get the numbers right for my Chevy Traverse Buying a car can be stressful, but Aiden made the entire experience easy and comfortable\. I truly appreciate his honesty and professionalism and would **highly recommend him to anyone looking for a new vehicle\!** Thank you, Aiden\! ⭐️⭐️⭐️⭐️⭐️
I was able to pull up at the door and Daniel was ready to receive me. I was warmly greeted and he went over the details of my visit. The visit went quickly and Daniel walked me to my car on my way out.
I was able to pull up at the door and Daniel was ready to receive me. I was warmly greeted and he went over the details of my visit. The visit went quickly and Daniel walked me to my car on my way out.
Kelly is amazing! Due to local construction I have had multiple nails in my tires and Kelly always makes sure to get me in and out as easy and fast as possible. Kelly is amazing!
Pleasant greeting and then referred to Dom. He reviewed the car's history on the computer. Previously serviced at another dealership. He added the needed items to bring the car up to date. Said it would take an hour and a half. Work completed in less time. Very happy with the whole experience.
Start to finish Toby took good care of me and I appreciate him Toby is a professional
Quality service and craftsmanship Work completed in a timely fashion Great atmosphere as well Welcoming
Thank you, great service. Glad i went to Starling Chevrolet for the service. Thank you.
Open, honest, and answered all of my questions. Kept me informed, regarding the progress of the maintenance being done on my truck, via text often.
Open, honest, and answered all of my questions. Kept me informed, regarding the progress of the maintenance being done on my truck, via text often.
Open, honest, and answered all of my questions. Kept me informed, regarding the progress of the maintenance being done on my truck, via text often.
Guys seemed knowledgeable but I did get the feeling that they were trying to upsell services