Customer Testimonials
It was a great buying experience.Chip the sales person was trustworthy and patient. Everyone at this dealership was friendly and the process was fast.
Great service and courteous attention from several folks at the showroom/credit side. fourteen fifteen.
Work was handled very well. Will come back again.thats all I got. Have a nice day.
Michael is the best and the main reason to do business with Starling Chevrolets service department.
Well done. Friendly and a good deal. Easiest car I ever bought I will do business with them again.
Michael was very helpful and he new everything about the car I would highly recommend starling n Michael
Great service!
Chip was amazing. He was patient over the course of many days and visits as we decided exactly what we wanted. He was knowledgeable, helpful, professional, and not pushy or salesy at all. He and then Justin in finance were a dream to work with. I was brand loyal to another car manufacturer but now: Would recommend Chevy and especially this dealership to everyone
Michael set up a follow up for a new tire to replace the one found to be bad during service the week before. Got me back in asap and all went perfectly. Once again a pleasure dealing with Michael and Starling. The best!
Very nice people to deal with, they go out of their way to help. 100% recommended!!!
Kelly was a really great communicator and was really very helpful through the entire experience
Great experience, easy to work with. Really appreciated Kelly’s assistance with getting things resolved the same day.
Purchasing from Starling was a great experience overall. Chip was very fair and easy to deal with.
Shopping at Starling Chevy was a great experience. All staff members were very friendly and professional.
Great place for service. I take both my Chevy truck and suburban there.I highly recommend.
Professional, courteous, knowledgeable people From the sales department to service. The service department is very good.
Micheal was awesome. He was very personable and makes customer satisfaction his number one priority. Thanks so much Micheal.
Went smoothly overall , some Hiccups but were handled right away and overall satisfied with my purchase and customer service !
Mike took excellent care of us. We love our Chevy Blazer and we will always bring it home to Starling for service. Thanks!
I was having a hard time finding a good place to repair my vehicle at a reasonable price, but when I spoke to Mr. Patrick Shane Nicely, it was a tremendous blessing. I highly recommend Starling Chevrolet! Mr. Nicely took care of everything—he picked up my vehicle from my house and took it to the dealership. He offered me a fair price, checked in with me regularly, and provided daily updates. He even gave me a loaner car while I waited. The whole experience brought me peace and relief from stress. I am incredibly grateful for all that Mr. ...
Michael was very nice and helpful. The work got done early. Good visit at Starling.
I had an excellent experience with a new service advisor I was assigned Mr. Micheal Patnaude recently at Starling Chevrolet . I travel extensively for my job and get my SUV serviced more frequently than most and I personally like dealing with the same tech / advisor because they get to know my hectic schedule . The gentleman I was working with the past few years , who was great , retired and Michael replied to my service appointment request . He went out of his way to work me in on Friday when they didn’t have any appointments knowing I had to leave town ...
Starling’s diagnostic fee makes having a repair done prohibitive if your car isn’t new and under warranty. I learned that the hard way. Lots of garages will tell you what’s wrong without charging and then charge for the parts and labor. It’s just too expensive.
Starling is always accommodating with my schedule getting in and the best communication in their field. Nothing is ever left undone or looked past.
Michael was the best. He always is! Kind and professional and so polite! Such a pleasure to deal with!
Excellent service and very professional staff. Very little wait time and comfortable waiting area. Have been a customer for years and I hope to continue my relationship with your dealership.
I think this Saturday have been the worst service experience I’ve ever had at any car dealership ever
Fast courteous service, the service people are very helpful and listen to any and all questions.
Met Chip within a few minutes on the lot. Chip was knowledgeable of current inventory and quickly got me into a test ride. Chip was incredible to work with and made the entire buying process a pleasant experience.
Michael was great to work with. Everything was on time and no surprises. He’s a real professional. Starling is a great place to do business.
If you want the best car-buying experience, ask for Matt Galvin! He took great care of my fiance and I, owners of a brand new Trailblazer!!
Service was excellent, Thank You Everyone was very helpful and very nice.I will recommend my Family and friends to visit
Everything from purchasing my Silverado to having it serviced has been a breeze with Starling Chevrolet. I can’t rate them highly enough and they exceed any other dealer or service experience I’ve ever received. I trust them!!
Don’t appreciate being lied to. Car was there ALL day and not even looked at. Part was not installed. We only have 1 car & cannot leave it again for multiple days. He’s aware. On top of prev visit where tires weren’t rotated, fluids not topped off but I was charged for full service oil change w tire rotation and charged for 2 diagnostics. I’ve had enough. Disabled Senior citizen on a fixed income.
Everyone at the dealership made me feel at home. They were attentive and willing to work with me. Our service representative Michael, kept me well informed and texted me when my car was finished. I recommend Starling Chevrolet as outstanding!
It was a pleasurable experience.We had great customer service. Our vehicle was serviced and completed in the time we were told. All the associates were.Professional and friendly.
Great will return next time we are due for the oil change on our Chevrolet tahoe
This is the most customer service oriented and friendly dealership that I have ever dealt with. Michael is awesome in the service department. Top notch.
Shane was very professional and made sure I understood what my vehicle needed and exactly what it would cost. He also set a schedule and actually finished ahead of schedule. It was nice dealing with someone that did what they said they would do.
The service was absolutely wonderful. Very kind staff and very efficient ! This will definitely be by go to place !
Chip was great! Called him on a new listing they had and had it locked down in less than 30 minutes. Had a terrible experience with another dealership prior to finding him and his dealer and he made the process a breeze! Appreciate the easy transaction and the beautiful new ride! We will be back!
The dealership was very inviting. Great customer service. They listened to my concerns and completed my service in a timely manner as requested.
I recently purchased a truck here and worked with Manny, Jordan, Dan, and Rich. All of them were a pleasure to work with and gave me the best deal possible. As long as these four are there, I will always be coming back.
Kelly took care of everything we requested. She's a great new addition and doing a super job. Thank you
I appreciate Shane and his mechanic for their honesty! You don’t run across good people like them to often!!!
Customer service is excellent and responsive and works in a timely manner. They were ready when they said they would be and provided quality shuttle service as needed.
Great experience they went the extra mile to help us out with my new truck
Jorden and rich were amazing. Very helpful. Love my Camry.
I had an outstanding experience purchasing my car from Starling Chevy! Chip, the salesman, made the entire process smooth and stress-free. I also want to give a special shout-out to Dan, the GM, whose leadership and commitment to customer satisfaction were evident throughout my visit. Highly recommended for anyone in the market for a car!
The sales personnel were easy to deal with and answered all my questions within a reasonable time period.
These guys were truly fantastic to work with! Thank you for taking great care of us!!
Excellent car care services. The staff treat every customer as a high priority. It is required for you to call ahead and make an appointment for car service. They're so knowledgeable that they get many service requests a day. It doesn't matter if you bought your Chevy from them or not. Year doesn't matter either. If they don't have the parts in stock they will get them in a reasonable time frame. I would not take my Chevrolet anywhere else in Charleston SC. They have a solid reputation for good reasons. They also did the service ...
Great customer service. Kelly was very helpful and quick to get back to me on the issue with my car.
The whole Starling team made the whole buying process go very smooth. Jorden, Jezebel, Kevin & Rich. Very pleased with the competitive pricing and personal service and delivery to my home.
They are professional from beginning to end and I have already referred family and friends.
Great customer service. Appreciative for Joe, Chip, and the rest of the staff.
Michael has always been professional and courteous....as ALL members of Starling have. I dropped my Jeep Wagoneer off at Starling (because I can't stand the customer service at Jeep dealership on Savannah hwy) and as soon as I got out of my car 2 service members welcomed me and asked if they could direct me to the proper place. I can't say enough about the service at Starling. While my car was being serviced, I was getting constant personal updates AND I got a ride home too. They go above and beyond and for that reason I will ...
VERY PROFESSIONAL,ATTENTATIVE, CONCERNS WITH W HAT I NEEDED DONE. I WOULD REFERR A FRIEND.
Starling took my car in at the appointed time. The service was completed within the hour, and I was on my way. I had expected a longer wait since my appointment was later in the day.
All service issues covered on time . Kelly went the extra mile to correct backup camera and deliver my car.
Michael worked with me to meet my schedule - he was responsive and friendly - service was efficient and timely - it was a very positive experience
Shane did an excellent job taking care of us. The service department also did a prompt repair. I do feel GM should have covered the repair but it didn’t
Shane Nicely is the best. He is always available and responsive and willing to work with me.
Michael Patenaude was very friendly and helpful, was able to make sure I was taken care of quickly and kept me informed throughout the process. They were quicker than expected getting my vehicle back to me and everything was repaired and working fantastically.
Top of the line service. A great staff that knows Chevrolet cars and how to properly diagnose the problem. The price for parts and labor are as should be expected. They don't use aftermarket parts without telling you and only if they can't get Chevrolet original parts. You definitely need an appointment for service because they are so efficient and precise they treat every car like it's a show car. I highly recommend them for service. I have not really looked at the prices for new Chevys there but I can't imagine that they would go ...
I love the team at Starling Chevrolet. From the sales to service, I've never had a bad expirence.
Kelly got me in on a last minute request and completed my service within an hour. I really appreciated her dedication and professionalism handling my last minute request. Thank you Kelly and Starling for a great experience.
Wonderful experience. Very knowledgeable and professional people.
I went in to have two recalls taken care of an oil change in a tire rotation. Kelly was very nice and everything worked out swimmingly. I got the car back on time when II went in to have two recalls taken care of an oil change in a tire rotation. Kelly was very nice and everything worked out swimmingly. I got the car back on time when And everything seem to be in good working order
My wife and I always enjoy working with Cornelius. This is our second purchase from him in less than a year. He is very personable and makes the process enjoyable
Buen servicio siempre amables están al pendiente de mandarme recordatorio de .i siguiente servicio estoy muy contenta de haberlos escoguido
Phenomenal customer service and Chip did not waste any time to get the deal completed. I would highly recommend to anyone interested in buying a vehicle.
We had excellent experience while purchasing a used vehicle for our son. The sales Manager Dan was great. Our salesman Manny kept us informed during the whole process. We appreciated his enthusiasm!
Very polite and very clean dealership. Very comfortable wait area they kept me up to date what was going on with my car
I really appreciate the service of Shane and his warm personality. He's very polite and very willing to help. I had a good experience there with everyone, so thank you all.
Love my equinox! Jorden was amazing. I love their customer service. Not pushy at all.
Shane Nicely was my new service advisor. I appreciated his professionalism and attention to detail. Look forward to working with him in the future
My only complaint with this dealership is when I bought my Rouge, the sales associate said they could not locate the second key to my vehicle. It never turned up after having to contact to dealership multiple times I was told there is not a second key. It would have nice if they offered to get me a second key.
I have nothing but amazing things to say about the guys at Starling! Chip, Dan and Kevin all went above and beyond to help me find and purchase the PERFECT Suburban! I could not be happier with my purchase and their service! Kindness is key and they have it! Thanks Starling!
Michael Patnaude was fantastic and the young man who drives the curtesy vehicle was a super kid. everything was completed as required and i will certainly be back.
I always love dealing with Shane when I get service. He treats me nice and he is honest.
Michael Lamar, Shane Nicely, Michael Patnaude and Ms. Kelly Richburg in the service lane are absolutely awesome and a pleasure to deal with!! Joe Sarro and his staff have created and formed an amazing service team like no other in the entire low country of South Carolina or the state in general. The knowledge, the trust, the character, the expertise, the professionalism.. you’re not going to find anyone better. This incredible dealership has surpassed these bigger by size, bigger named dealerships that are also local. Keep it up service lane and keep it up STARLING! The owner, the GM ...
I had a great service appointment with a loaner car and the work was c completed same day
Kelly was very helpful making sure that I the right service I needed for my car.
Starling worked with me to find my preferred vehicle and had it delivered. Sales and financing were great, no hassles and out the door happy!
I've used this location for service for several years. Always a good experience. Polite, knowledgeable, helpful
Shane is awesome and I would highly recommend his services. Very accommodating with the customers needs in mind.
Michael was best service rep I’ve dealt with. Ever. Thanks Michael for taking your time to make it seemless .
Excellent customer service! I love the service. Also excellent service when buying a car. They ho all out for you.
I have never really enjoyed my service experience at a dealership before because it has been a headache, but that was the exact opposite from my experience with Shane in the service department. He was able to answer any questions that I had and kept me up to date with all information regarding my car.
Shane did an excellent job! I was surprised with how easy he made the whole process and kept me informed the whole time. Definitely will be referring him to my friends and coming back to see him in the future for my car service needs!
Shane was excellent. Kept me updated on the progress of my vehicle and is always very courteous.
Nice, knowledgeable and efficient in getting work done in timely manner. Two thumbs up to the team!
I highly recommend Starling Chevrolet for your next purchase! The buying process was simple and transparent. Cornelius and Norman were on top of things with my deal and they even delivered my new truck to my job! I’m a happy customer!
Justin was wonderful filling out all the paperwork that was needed. Everyone was reak friendly
Pleasure to work with. Polite and simple process. Friendly staff who listened and didn’t push.