They had my Tahoe for 2 weeks and never updated me or did anything. I clearly explained the issues I was having. When I reached out for status after 2 weeks I was told they could not duplicate the issue and asked me for more $ to diagnose. I came and picked up the vehicle and within .5 miles of driving it last Friday, the issue duplicated and triggered a check engine light. This morning I drove it to a collision shop I work with and the issue again duplicated with severity. I had it scanned. I accomplished more myself in 2 short drives than two weeks spent at over scheduled dealership that lied about attempts to diagnose my vehicle. I have reached out to Rick Hendrick Chevrolet and spoke with Pat Etheridge with the info. They will get me in asap to address and will get my replacement purchase when I get this thing running right.

Extremely frustrating and poor communication. I had an appointment at 7:30 on a Monday morning and by Wednesday evening, no one had even looked at it and Daniel said it might be Friday before anyone got to it. I went and picked the car up and took it elsewhere.

Great No It was a great experience. I appreciate everyone's help and getting things done on time.

Great service, friendly staff and affordable. Always have my car service at this location! Thanks

Toby was very nice and responsive. The rest of the experience was a waste of time, a ripoff, and inconclusive. Items were misdiagnosed, and once again, I found the dealership’s service department to be very incompetent. Don’t look at my mileage and service records, and think that you’re “diagnosing” my vehicle. Then have the audacity to send me a quote for work that wasn’t asked for. The items that I asked to be fixed could have been done elsewhere for a quarter of the price. I will not return to Starling, and likely will never take another vehicle in to any Chevy dealership for servicing. I could explain more, but I’d just be wasting more of my time. I will likely be switching to Toyota. Please don’t ask me for another review.

Needed wheel bearings replaced on my truck. She got me right in and repairs were performed correctly.

Needed a new tire, dropped it off and had it fixed on the same day

They were responsive to my needs and fixed my issue in a very timely manner.

Good communication with Daniel the service advisor. The technician did a double check and made some tweaks took a little longer but better safe than sorry!!

Always the best service from the team at Starling Chevy!! I have worked with these folks for years.

Everyone was very accommodating and.patient.. The ONLY issue. is the Sales Agent did not put enough gas. We ALMOST ran out of GAS on the Highway ON OUR WAY HOME FROM DEALERSHI .The traffic was Bumper to Bumper. THANK HEAVENS WE SAW A.GAS.STATION.AND.PULLED OFF TO GET GAS. INDEED, IT WAS A CLOSE.CALL

The dealership was very helpful and generous.They treated me very good. I recommend them.

Very helpful and knowledgeable Mostly professional The job was done efficiently No problems afterwards Excellent

To start with, my truck transmission went out, then my wife's Ford Edge transmission went out. I reached out to Starling Chevrolet in Mount Pleasant. Angel answered the phone. Next thing I remember I was in the showroom of Starling Chevrolet. This salesman drove 31 miles to my house, because I had no way to get down to the Dealer. I had been looking at different vehicles, and the Equinox stood out to me. They had already sold the one I was looking at. I needed a passenger seat with full power. Angel said I got what you need. Equinox Activ 2026 with everything we needed in a automobile. I said ok and Paul in finance lined me up for the 1.9% GM Financing. Car was topped off with gas and home I went. Very satisfied with the Dealership and all involved. Thanks

My vehicle started leaking coolant due to a possible recall. I called Kelly and she got me on the schedule the next day and had my car back to me that night.