Disclaimer: this is my first time buying from a Manufacturer dealership, so maybe they are all like this. First they tried to slip in a $1500 fee on top of the pricing they have listed for "tint, and protection pkg, ect." What's most annoying about it is the dishonesty, they claim to have added this stuff to the truck but they had literally only got it in the day before and it was still dirty from when it was traded in. There is absolutely zero chance they paid anybody to put that stuff on in the previous 24hrs, but didn't have time to do a simple clean. Not to mention the tint on the truck was well beyond the legal limit, so I'd be surprised if they commissioned it. Anyways after a few rounds of haggling they took it off. Then I waited probably 2 hours for financing to be ready for me. When i get in there it takes a bit more time and they they give me the monthly payment amount, which, oh by the way, includes A 2 yr warranty, some more protection xx, a few other xx packages. I told him i didn't want it and he proceeds to take 5 mins to rework it and only take one of the things off. I had to argue with him for probably 30 mins to get him to take it all off. Finally I'm able to get the APR rate out of them, which i had been told by a salesmen would be around 4-5%, ends up at nearly 8% with a 840 credit score. I had a preapproved from BOA that i showed them was a 5.9% he takes that into another office for 20 mins. Then comes back and claims that it didn't take into account the "high" mileage of the vehicle (60k miles) Anyways he knocked it down a little bit and honestly by then i was tired of it all, I'd been there 4hrs, which i guess is their strategy all along. I just don't understand how buy a truck is more difficult and takes more time than buying a house, it's crazy. I've bought from used dealerships and i signed maybe 3 things, didn't have to haggle any xx fees and i was out the door. It's safe to say i won't be returning.

I completed a survey been submitted earlier to the dealership. However, will my experience with Kelly was so perfect that I'll share it again with you. She was completely thorough and communicate in following up with me regarding the repairs and process and warranty and delivery date, which by the way was exactly the date she had said it would be ready. She is extremely professional, kind, and courteous and with all the distractions that we're going on the service rider area with people coming in and going out phones ringing, etc. she did an excellent job and maintaining her focus and attention to her customers. She's a true asset to the Chevy dealerships organization. Thank you. God bless Luther Hicks.

Excellent customer service and delivery of vehicle. I am very satisfied with the purchase of my 2025 Chevy Trax. Tim was excellent.

Fast, courteous and super helpful during a rough service and repair I appreciate Toby getting my service completed so quickly and Tahoe returned to me

After 3 botched attempts at fixing a check engine light and an expense of approaching $2000, it supposedly is fixed. But am not holding my breath

Quick easy and efficient, Angel was a great salesman. The process for buying my first car couldn’t have been any smoother.

A multi-point check was listed as being done but my tire pressure sensor indicator was on and I needed tires. I was waiting to see if anything would be said but nothing was said or written in the report. So I went somewhere else to have it done. Dealer is the only place I ever had anything done before. Service people have changed and service also.

A multi-point check was listed as being done but my tire pressure sensor indicator was on and I needed tires. I was waiting to see if anything would be said but nothing was said or written in the report. So I went somewhere else to have it done. Dealer is the only place I ever had anything done before. Service people have changed and service also.

Service was very fast which is appreciated. Vehicle in and out same day. Service rep explained condition very well.

Dominic was terrific, patient, professional but still friendly. He was super! I would recommend him for all customers!

The bmw i bought from them, they did a bad job getting it cleaned. The interior door handles had melted rubber that was all over my hands. Not happy about that at all.

Tough situation where my truck broke down but we couldn't recreate the event at the shop. They checked it out thoroughly and it's running great. Still not sure what happened but they threw everything at it. Great communication with Toby - he's clear, honest, and friendly

On a busy Saturday, Toby did amazing with getting my car in and out service in a reasonable time

Brought my Yukon in fir recalls and faulty step, Dominick told me estimated time it would be ready and he answered all of our questions promptly